Contact a Top Rated Specialist
Rene Robles
Sales Consultant
Jason Farhat
Product Specialist
Shayan Ghelichkani
Product Specialist
Rene Robles
Sales Consultant
Feb 16, 2021
Great service. Very good people skills, diligent great...
Great service. Very good people skills, diligent great at getting the sale no matter the loss of funds. Definitely would work with them again and refer
Feb 16, 2021
This place was amazing, to meeting Ara for the first time...
This place was amazing, to meeting Ara for the first time to his manager who made me feel welcomed and reassuring me that he could help me go home with a car that night and HE DID. They made the process so easy and went home without any worries. Smiles on my wife’s face as well as mine. Thank you guys for helping us get the car of our dreams.
Feb 11, 2021
All the employees were very friendly, very courteous,...
All the employees were very friendly, very courteous, polite and eager too help.The managers were very knowledgeable in their prospective fields. They tried their best to give the customer (me) exactly the kind of deal I was looking for. In conclusion, I drove away a happy customer.
Jan 25, 2021
Very professional, my vendor Rene, is a good sales guy...
Very professional, my vendor Rene, is a good sales guy all the information was correct for sure I will come back if a need another car or if I have to refer somebody else.
Jan 20, 2021
We had a very good experience. Very professional. Our...
We had a very good experience. Very professional. Our sales representative was very pleasant to deal with. Financing took a little too long, but other than that it was bery good.
Jason Farhat
Product Specialist
Feb 28, 2021
This dealership has very helpful, friendly staff. From...
This dealership has very helpful, friendly staff. From the moment you walk in the door to the staff is ready make your car buying experience a great one. I would defiantly recommend it to a friend who is interested in purchasing a car.
Feb 16, 2021
This place was amazing, to meeting Ara for the first time...
This place was amazing, to meeting Ara for the first time to his manager who made me feel welcomed and reassuring me that he could help me go home with a car that night and HE DID. They made the process so easy and went home without any worries. Smiles on my wife’s face as well as mine. Thank you guys for helping us get the car of our dreams.
Feb 10, 2021
The Russell Westbrook Jeep Chrysler and Ram Dealership...
The Russell Westbrook Jeep Chrysler and Ram Dealership which is located in the city of Van Nuys California is a very nice place to go.
Jan 30, 2021
Great experience , great group of guys working there....
Great experience , great group of guys working there. Fast and easy no run around will be back some day. Also some of the best prices in town.
Jan 25, 2021
Very professional, my vendor Rene, is a good sales guy...
Very professional, my vendor Rene, is a good sales guy all the information was correct for sure I will come back if a need another car or if I have to refer somebody else.
Shayan Ghelichkani
Product Specialist
Feb 16, 2021
This place was amazing, to meeting Ara for the first time...
This place was amazing, to meeting Ara for the first time to his manager who made me feel welcomed and reassuring me that he could help me go home with a car that night and HE DID. They made the process so easy and went home without any worries. Smiles on my wife’s face as well as mine. Thank you guys for helping us get the car of our dreams.
Jan 24, 2021
We had some questions regarding the 2 grand Cherokee...
We had some questions regarding the 2 grand Cherokee Jeeps that we just purchased on Jan from Patrick/Rodrigo team and Patrick was responsive and available to assist with the same care he sold us the Jeeps. We appreciate his same great customer care he offered us. His complete knowledge of the cars and attention to detail is very much appreciated. Good job Patrick and Shayan! We now know what the light does. Thanks again.
Jan 13, 2021
Worst sales team ever. Once i gave them my $12,000 they...
Worst sales team ever. Once i gave them my $12,000 they treated me like they dodnt care about me or my issues. I had to get Chrysler corporate involved. Will never do business here for any reason
Jan 04, 2021
My daughter & I were amazed @ the customer service! We...
My daughter & I were amazed @ the customer service! We noticed the determination to take very good care of us as clients and the car buying process was great!
Dec 29, 2020
Is one of the best place to purchase a truck i was...
Is one of the best place to purchase a truck i was looking this ram 5500 for more the 6 months and I found my truck at Russell Westbrook
Omar Hernandez
Commercial Manager
Feb 24, 2021
I’m a proud owner of a 2018 ram 2500 thanks to the great...
I’m a proud owner of a 2018 ram 2500 thanks to the great customer service from the guys at Russell Westbrook. A special thanks to Omar Hernandez, Julio Rodriguez, from the commercial vehicles department and Md Asaduzzaman, the finance manager. They all were very patient and understand and took great care of me.
Feb 16, 2021
This place was amazing, to meeting Ara for the first time...
This place was amazing, to meeting Ara for the first time to his manager who made me feel welcomed and reassuring me that he could help me go home with a car that night and HE DID. They made the process so easy and went home without any worries. Smiles on my wife’s face as well as mine. Thank you guys for helping us get the car of our dreams.
Feb 11, 2021
I was completely satisfied with the Service, and most...
I was completely satisfied with the Service, and most importantly the $12,000.00 discount on my selected Vehicle, which allowed me to obtain Warranty
Feb 01, 2021
Salesman needs to work on communicating with potential...
Salesman needs to work on communicating with potential customers instead of walking around not approaching and approaching and not coming back. Omar was great. B
Jan 14, 2021
Horrible service! Very unprofessional! Only pleasant...
Horrible service! Very unprofessional! Only pleasant person was from finance! I would never purchase another car from them or recommend anyone to purchase from that dealership!
David Flores
Product Specialist
Feb 16, 2021
This place was amazing, to meeting Ara for the first time...
This place was amazing, to meeting Ara for the first time to his manager who made me feel welcomed and reassuring me that he could help me go home with a car that night and HE DID. They made the process so easy and went home without any worries. Smiles on my wife’s face as well as mine. Thank you guys for helping us get the car of our dreams.
Jan 31, 2021
This place has great customer service, worked with me in...
This place has great customer service, worked with me in every way and I highly recommend anyone that’s looking for any dodge products to go to this store . Thank you guys
Jan 13, 2021
Worst sales team ever. Once i gave them my $12,000 they...
Worst sales team ever. Once i gave them my $12,000 they treated me like they dodnt care about me or my issues. I had to get Chrysler corporate involved. Will never do business here for any reason
Jan 04, 2021
My daughter & I were amazed @ the customer service! We...
My daughter & I were amazed @ the customer service! We noticed the determination to take very good care of us as clients and the car buying process was great!
Dec 30, 2020
Wanna give a shout to David for giving me my dream car...
Wanna give a shout to David for giving me my dream car and love how everyone was friendly and explaining everything for me to get what I wanted thank you guys so much!
Joshua Alvarado
Product Specialist
Feb 25, 2021
Great experience, excellent sales personnel, most...
Great experience, excellent sales personnel, most definitely going back for another charger. Got it fresh off the Lot, it was the best choice I’ve done going to this dealership.
Feb 16, 2021
This place was amazing, to meeting Ara for the first time...
This place was amazing, to meeting Ara for the first time to his manager who made me feel welcomed and reassuring me that he could help me go home with a car that night and HE DID. They made the process so easy and went home without any worries. Smiles on my wife’s face as well as mine. Thank you guys for helping us get the car of our dreams.
Feb 14, 2021
Best customer service i personally have ever had at a...
Best customer service i personally have ever had at a dealership. All the staff was very help and answered all my questions with a good attitude
Feb 12, 2021
I cannot tell you how bad my experience was trying to...
I cannot tell you how bad my experience was trying to purchase a used Audi from Russell Westbook Chrysler. I called the salesman and told him I wanted the car, did not ask for any money off, and that I was already preapproved for the full amount which I was happy to pay. He told me he had to talk to his manager and get back to me. He never called me back, but I was able to reach him by calling several days in a row. Right before we were done with the process, he informed me that there was $4500 in extras added to the car since it was listed. Nitrogen in the tires ($20), ceramic coating ($800), a Lojack type tracker ($600), and some kind of extra insurance (for what, who knows because I already have excellent insurance). If you look at the other negative comments, this same $4500 is brought up over and over again. I would have had no problem if they just listed the car for what they are actually selling it for, told me at the beginning, and did not have a 300% upcharge for things know one asked for or wanted. I have read the generic response about how transparent they are from Russell Westbrook when other people have brought this up, and it is beyond tone deaf. Listen to your customers. You are not transparent. This is a very Busch league thing to do to people at the last minute and a scam. Needless to say, I found another similar red Audi in Chicago. Very friendly 10 min conversation, sale price was EXACTLY what they were asking for online, and it was on a truck to me 2 days later. I had 1 phone call, instead of 5, got a better deal, no scam add ons, and actually had the car in less time than it took for the Russell Westbrook salesman to even call me back. Save the aggravation, you would do better literally anywhere else except here.
Feb 11, 2021
All the employees were very friendly, very courteous,...
All the employees were very friendly, very courteous, polite and eager too help.The managers were very knowledgeable in their prospective fields. They tried their best to give the customer (me) exactly the kind of deal I was looking for. In conclusion, I drove away a happy customer.
Sia Raissian
Product Specialist
Feb 16, 2021
This place was amazing, to meeting Ara for the first time...
This place was amazing, to meeting Ara for the first time to his manager who made me feel welcomed and reassuring me that he could help me go home with a car that night and HE DID. They made the process so easy and went home without any worries. Smiles on my wife’s face as well as mine. Thank you guys for helping us get the car of our dreams.
Feb 14, 2021
By far the best deal in Southern and Northern California!...
By far the best deal in Southern and Northern California! Most of the staff members were attentive, friendly, and tried very hard to meet all of our needs and concerns!
Jan 27, 2021
My experience was good the sales person that helped me...
My experience was good the sales person that helped me was very courteous and try to make sure I was able to get what I needed. It took longer than I had anticipated or wanted however overall the experience was well and I would recommend others to your location
Jan 13, 2021
Worst sales team ever. Once i gave them my $12,000 they...
Worst sales team ever. Once i gave them my $12,000 they treated me like they dodnt care about me or my issues. I had to get Chrysler corporate involved. Will never do business here for any reason
Jan 09, 2021
I had an amazing experience here with the service...
I had an amazing experience here with the service department. They took care of my Jeep quickly and provided excellent service. This type of service is reliable and the employee was extremely accomodating, loved my experience, and would recommend utilizing their service department!