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Basic Info

Body:
Crew Cab
Exterior:
Black
Engine:
Cummins 6.7L I6 Turbodiesel
Trans:
6-Speed Automatic 68RFE Transmission

Vehicle Details

  • Driver Seat
  • Manual Adjust 4-Way Driver Seat
  • 4-Way Passenger Seat -inc: Manual Recline and Fore/Aft Movement
  • Cloth Rear Seat
  • Manual Tilt Steering Column
  • Illuminated Front Cupholder
  • Rear Cupholder
  • Compass
  • Proximity Key For Push Button Start Only
  • Valet Function
  • Cruise Control w/Steering Wheel Controls
  • HVAC -inc: Underseat Ducts and Console Ducts
  • Glove Box
  • Full Cloth Headliner
  • Urethane Gear Shifter Material
  • Interior Trim -inc: Metal-Look Instrument Panel Insert, Metal-Look Door Panel Insert and Chrome/Metal-Look Interior Accents
  • Vinyl Door Trim Insert
  • Day-Night Rearview Mirror
  • 2 12V DC Power Outlets
  • Mini Overhead Console and 2 12V DC Power Outlets
  • Front Map Lights
  • Fade-To-Off Interior Lighting
  • Pickup Cargo Box Lights
  • Center Stack Storage Drawer
  • Dashboard Storage, Driver / Passenger And Rear Door Bins and 2nd Row Underseat Storage
  • Delayed Accessory Power
  • Systems Monitor
  • Outside Temp Gauge
  • Analog Display
  • Redundant Digital Speedometer
  • Selectable Tire Fill Alert
  • Seats w/Cloth Back Material
  • Front Center Armrest w/Storage and Rear Center Armrest
  • 4 Way Front Headrests
  • 2 Way Rear Headrest Seat
  • Sentry Key Engine Immobilizer
  • Regular Box Style
  • Center Hub
  • Steel Spare Wheel
  • Clearcoat Paint
  • Chrome Front Bumper
  • Chrome Rear Step Bumper
  • Black Side Windows Trim and Black Front Windshield Trim
  • Chrome Door Handles
  • Manual Extendable Trailer Style Mirrors
  • Fixed Rear Window
  • Deep Tinted Glass
  • Galvanized Steel/Aluminum Panels
  • Front License Plate Bracket
  • Black Grille w/Chrome Surround
  • Tailgate Rear Cargo Access
  • Fully Automatic Aero-Composite Halogen Daytime Running Headlamps w/Delay-Off
  • Cargo Lamp w/High Mount Stop Light
  • Perimeter/Approach Lights
  • Laminated Glass
  • Vendor Painted Cargo Box Tracking
  • Streaming Audio
  • Integrated Roof Antenna
  • 6 Speakers
  • Active Noise Control System
  • 1 LCD Monitor In The Front
  • 3.73 Axle Ratio
  • GVWR: 10,000 lbs
  • 50 State Emissions
  • Rear-Wheel Drive
  • 730CCA Maintenance-Free Battery w/Run Down Protection
  • 180 Amp Alternator
  • Electronically Controlled Throttle
  • Tip Start
  • Trailer Wiring Harness
  • 3560# Maximum Payload
  • HD Shock Absorbers
  • Front And Rear Anti-Roll Bars
  • HD Suspension
  • Hydraulic Power-Assist Steering
  • Single Stainless Steel Exhaust
  • 31 Gal. Fuel Tank
  • Multi-Link Front Suspension w/Coil Springs
  • Multi-Link Rear Suspension w/Coil Springs
  • 4-Wheel Disc Brakes w/4-Wheel ABS, Front And Rear Vented Discs, Brake Assist and Hill Hold Control
  • Trim: Big Horn
  • Drivetrain: 4x2
  • Side Impact Beams
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • Tire Specific Low Tire Pressure Warning
  • Dual Stage Driver And Passenger Front Airbags
  • Airbag Occupancy Sensor
  • Curtain 1st And 2nd Row Airbags
  • Rear Child Safety Locks
  • Outboard Front Lap And Shoulder Safety Belts -inc: Rear Center 3 Point, Height Adjusters and Pretensioners
  • Vehicle Name: Ram 2500
  • Body Style: Crew Cab
  • Body Code: T
  • Drivetrain: Rear Wheel Drive
  • Passenger Capacity: 6
  • Gross Axle Wt Rating - Front: 5500
  • Gross Axle Wt Rating - Rear: 6390
  • Curb Weight - Front: 3594
  • Curb Weight - Rear: 2847
  • Gross Vehicle Weight Rating Cap: 10000
  • Fuel Economy Est-Combined: - TBD -
  • EPA Fuel Economy Est - City: - TBD -
  • EPA Fuel Economy Est - Hwy: - TBD -
  • Gross Combined Wt Rating: 21500
  • Dead Weight Hitch - Max Trailer Wt.: 14590
  • Dead Weight Hitch - Max Tongue Wt.: 1459
  • Wt Distributing Hitch - Max Trailer Wt.: 14590
  • Wt Distributing Hitch - Max Tongue Wt.: 1459
  • Fifth Wheel Hitch - Max Trailer Wt.: 14410
  • Maximum Trailering Capacity: 14590
  • Engine Order Code: ETL
  • Engine Type: Intercooled Turbo Diesel I-6
  • Displacement: 6.7 L/408
  • Fuel System: Diesel Direct Injection
  • SAE Net Horsepower @ RPM: 370 @ 2800
  • SAE Net Torque @ RPM: 850 @ 1700
  • Trans Order Code: DFX
  • Trans Type: 8
  • Trans Description Cont.: Automatic w/OD
  • Trans Description Cont. Again:
  • First Gear Ratio (:1): 4.71
  • Second Gear Ratio (:1): 3.14
  • Third Gear Ratio (:1): 2.11
  • Fourth Gear Ratio (:1): 1.67
  • Fifth Gear Ratio (:1): 1.28
  • Sixth Gear Ratio (:1): 1.00
  • Reverse Ratio (:1): 3.29
  • Trans PTO Access: No
  • Transfer Case Model: None
  • Transfer Case Power Take Off: No
  • Cold Cranking Amps @ 0° F (Primary): 1460
  • Cold Cranking Amps @ 0° F (2nd): 1460
  • Tons/yr of CO2 Emissions @ 15K mi/year: - TBD -
  • Maximum Alternator Capacity (amps): 180
  • Engine Oil Cooler: None
  • Suspension Type - Front: Multi-Link
  • Suspension Type - Rear: Multi-Link
  • Axle Type - Front: Non-Independent
  • Axle Type - Rear: Rigid Axle
  • Axle Capacity - Front: 5000
  • Axle Capacity - Rear: 6200
  • Axle Ratio (:1) - Front: 3.73
  • Axle Ratio (:1) - Rear: 3.73
  • Front Tire Order Code: TCN
  • Rear Tire Order Code: TCN
  • Spare Tire Order Code:
  • Front Tire Size: LT275/70R18
  • Front Tire Size: LT275/70SR18
  • Rear Tire Size: LT275/70R18
  • Rear Tire Size: LT275/70SR18
  • Spare Tire Size: Full-Size
  • Front Tire Capacity: 7280
  • Rear Tire Capacity: 7280
  • Front Wheel Size: 18 X 8
  • Rear Wheel Size: 18 X 8
  • Spare Wheel Size: Full-Size
  • Front Wheel Material: Styled Steel
  • Rear Wheel Material: Styled Steel
  • Spare Wheel Material: Steel
  • Steering Type: Re-Circulating Ball
  • Turning Diameter - Curb to Curb: 47.9
  • Brake Type: 4-Wheel Disc
  • Brake ABS System: 4-Wheel
  • Brake ABS System (Second Line): 4-Wheel
  • Disc - Front (Yes or ): Yes
  • Disc - Rear (Yes or ): Yes
  • Front Brake Rotor Diam x Thickness: 14.2
  • Rear Brake Rotor Diam x Thickness: 14.1
  • Drum - Rear (Yes or ):
  • Rear Drum Diam x Width:
  • Fuel Tank Capacity, Approx: 31
  • Front Head Room: 40.9
  • Front Leg Room: 40.9
  • Front Shoulder Room: 65.9
  • Front Hip Room: 62.9
  • Second Head Room: 39.8
  • Second Leg Room: 40.2
  • Second Shoulder Room: 65.6
  • Second Hip Room: 62.7
  • Wheelbase: 149
  • Length, Overall: 238.8
  • Width, Max w/o mirrors: 79.5
  • Height, Overall: 78.2
  • Ground Clearance, Front: 7.4
  • Ground Clearance, Rear: 7.4
  • Cargo Box Length @ Floor: 76.3
  • Cargo Box Width @ Top, Rear: 66.4
  • Cargo Box Width @ Floor: 66.4
  • Cargo Box Width @ Wheelhousings: 51
  • Cargo Box (Area) Height: 20.2
  • Tailgate Width: 60.4
  • Cargo Volume: 57.5
  • Seventh Gear Ratio (:1): 0.84
  • Eighth Gear Ratio (:1): 0.67
  • Model Group: Ram Pickups
  • Vehicle Segment: Large Pick-up
  • Vehicle Type: Crew Cab
  • Body Cab Style: Crew Cab
  • Bed Style: regular
  • Engine Displacement Units: 6.7
  • Engine Displacement Units: 6.4
  • Engine Camshaft: OHV
  • Engine Block Type: iron
  • Engine Cylinder Count: 8
  • Engine Cylinder Count: 6
  • Engine Valve Count: 2
  • Engine Valve Count: 4
  • Country of Origin: Mexico Ram Truck
  • ParkView Rear Back-Up Camera
  • Bluetooth Connection
  • Interior Trim -inc: Metal-Look Instrument Panel Insert, Metal-Look Door Panel Insert and Chrome/Metal-Look Interior Accents
  • Remote keyless entry
  • Proximity Key For Push Button Start Only
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • Tow Hooks
  • Diamond Black Crystal Pearl-Coat Exterior Paint
  • Black / Diesel Gray Interior Colors
  • 50 State Emissions
  • 5.5 Additional Gallons of Diesel
  • 6.7L I6 Cummins Turbo Diesel Engine
  • 6-Speed Automatic 68RFE Transmission
  • Customer Preferred Package 2TZ
  • Customer Preferred Package 2HZ
  • Quick Order Package 2HZ Big Horn
  • 6 Speakers
  • Active Noise Control System
  • AM/FM radio
  • Radio data system
  • Radio: Uconnect 3 w/5" Display
  • Air Conditioning
  • Power steering
  • Power windows
  • Rear Folding Seat
  • Remote keyless entry
  • Tip Start
  • Traction control
  • 4-Wheel Disc Brakes
  • ABS brakes
  • Dual front impact airbags
  • Dual front side impact airbags
  • Front anti-roll bar
  • Low tire pressure warning
  • Occupant sensing airbag
  • Overhead airbag
  • Rear anti-roll bar
  • Brake assist
  • Electronic Stability Control
  • ParkView Rear Back-Up Camera
  • Delay-off headlights
  • Fully automatic headlights
  • Panic alarm
  • Speed control
  • Electronically Controlled Throttle
  • Bumpers: chrome
  • Heated door mirrors
  • Power door mirrors
  • Rear step bumper
  • Turn signal indicator mirrors
  • Vendor Painted Cargo Box Tracking
  • Compass
  • Driver door bin
  • Front reading lights
  • Illuminated entry
  • Outside temperature display
  • Overhead console
  • Passenger vanity mirror
  • Rear seat center armrest
  • Selectable Tire Fill Alert
  • Tachometer
  • Tilt steering wheel
  • Tire Fill Alert (DISC)
  • Trip computer
  • Voltmeter
  • 2 Way Rear Headrest Seat
  • 4 Way Front Headrests
  • 40/20/40 Split Bench Seat
  • Cloth 40/20/40 Bench Seat
  • Manual Adjust 4-Way Driver Seat
  • Center Stack Storage Drawer
  • Front Center Armrest w/Storage
  • Passenger door bin
  • Tow Hooks
  • Wheels: 18" x 8.0" Steel Chrome Clad
  • Variably intermittent wipers
  • 3.73 Axle Ratio
  • Driver Air Bag
  • Passenger Air Bag
  • Passenger Air Bag On/Off Switch
  • Front Side Air Bag
  • Front Head Air Bag
  • Rear Head Air Bag
  • A/C
  • AM/FM Stereo
  • ABS
  • Cruise Control
  • Child Safety Locks
  • Rear Wheel Drive
  • Straight 6 Cylinder Engine
  • Turbocharged
  • Floor Mats
  • Diesel Fuel
  • Daytime Running Lights
  • Keyless Entry
  • Power Door Locks
  • Heated Mirrors
  • Power Mirror(s)
  • Power Steering
  • Adjustable Steering Wheel
  • Traction Control
  • Power Windows
  • Intermittent Wipers
  • A/T
  • MP3 Player
  • Privacy Glass
  • Variable Speed Intermittent Wipers
  • Engine Immobilizer
  • Automatic Headlights
  • Integrated Turn Signal Mirrors
  • Passenger Vanity Mirror
  • Passenger Illuminated Visor Mirror
  • Transmission w/Dual Shift Mode
  • Tow Hitch
  • Tire Pressure Monitor
  • Trip Computer
  • Bluetooth Connection
  • Back-Up Camera
  • Stability Control
  • Brake Assist
  • Keyless Start
  • Auxiliary Audio Input
  • Rear Bench Seat
  • Passenger Air Bag Sensor



RWD

Russell Westbrook Chrysler Dodge Jeep Ram of Van Nuys is driven and focused to ensure the highest customer satisfaction. A team above all, but above all a team.

Why Russell Westbrook Chrysler Dodge Jeep Ram of Van Nuys

Any Southern California car dealership worth its salt can – and will – tell you a laundry list of reasons why their store deserves to earn your business. But at Russell Westbrook Chrysler Dodge Jeep Ram of Van Nuys, we’ll never tell you why. Instead, we ask you why not? To NBA all-star point guard Russell Westbrook, “Why not?” is a mantra; a lifestyle. And in opening our state-of-the-art, one-of-a-kind Chrysler, Dodge, Jeep, Rams store near Los Angeles, Russell applied that mantra just the same as he does on the court to give you a new car, SUV, truck and certified pre-owned vehicle buying experience that’s a real game changer. Why not discover the difference for yourself? Swing by our convenient CDJR dealership location on Van Nuys, and you’ll feel inspired and empowered to take a shot at a new level of customer service you won’t find at any other dealership.

Contact a Top Rated Specialist

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Mario Garcia

Mario Garcia

Sales Associate

Certified
54 Reviews
View Bio
Rene Robles

Rene Robles

Sales Consultant

Certified
107 Reviews
View Bio
Oscar Sanchez

Oscar Sanchez

Sales Consultant

Certified
163 Reviews
View Bio
View All Specialists
Mario Garcia

Mario Garcia

Sales Associate

Certified

5 | 54 Reviews
Rene Robles

Rene Robles

Sales Consultant

Certified

4.9 | 107 Reviews
Oscar Sanchez

Oscar Sanchez

Sales Consultant

Certified

4.7 | 163 Reviews
JOhnny Briseno

JOhnny Briseno

Product Specialist

Certified

4.1 | 30 Reviews
Reza Shahriar

Reza Shahriar

Team Leader

Certified

3.3 | 44 Reviews
David Flores

David Flores

Product Specialist


5 | 8 Reviews
Jason Farhat

Jason Farhat

Product Specialist


4.6 | 12 Reviews
Shayan Ghelichkani

Shayan Ghelichkani

Product Specialist


4.5 | 14 Reviews
Omar Hernandez

Omar Hernandez

Internet Sales Consultant


4.3 | 14 Reviews
Joshua Alvarado

Joshua Alvarado

Product Specialist


4.1 | 17 Reviews
Flor Gama

Flor Gama

BDC Agent


3.8 | 9 Reviews
Sia Raissian

Sia Raissian

Product Specialist


3.7 | 12 Reviews
Nate Saab

Nate Saab

Product Specialist


3.6 | 22 Reviews
John Mejia

John Mejia

Product Specialist


3.2 | 5 Reviews
Willy E

Willy E

Commerical Manger

N/A | 4 Reviews
Mario Garcia

Mario Garcia

Sales Associate

54 Reviews
Certified
Contact Me
Dealership Experience 2 years
Industry Experience 6 years 6 months
Very Happy to help People in choosing a great car Love spending time with my family Father Love playing Basketball Work hard Play hard Wouldn’t want any other brand to sell!
Recent Reviews

Jun 16, 2020

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Every time I get my car serviced here they do a great job...

Every time I get my car serviced here they do a great job ! The people are very friendly ! Best dealership I been to since living in LA

Jun 02, 2020

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Ho man Looks really good everytime i drive by feels like...

Ho man Looks really good everytime i drive by feels like i want to get myself a new truck with clean windows and shiny tires. That's how much I like it.

May 28, 2020

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Service was excellent.... sales guy mario help me out an...

Service was excellent.... sales guy mario help me out an did his best to fined the car I wanted.....thanks for everything I will deffenetly be coming back again

Apr 25, 2020

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Excellent service Busy dealer Mario was honest and have...

Excellent service Busy dealer Mario was honest and have us a better deal that we were expecting is if your looking for a Jeep he’s the one to talk too

Apr 24, 2020

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Very easy to work with, keept me updated on my cars...

Very easy to work with, keept me updated on my cars recall, and suggested I leave my car there overnight so they could wash it for me! Very nice.

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Rene Robles

Rene Robles

Sales Consultant

107 Reviews
Certified
Contact Me
Dealership Experience 6 years 6 months
Industry Experience 16 years 7 months
Recent Reviews

Sep 20, 2020

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I recently purchased my vehicle from Rene at Russell...

I recently purchased my vehicle from Rene at Russell Westbrook. I would definitely recommend him to family and friends. It was a great buying experience. Rene is very professional and went above in beyond for us. We are very thankful. Thank you Rene!

Aug 31, 2020

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René was amazing! He was not pushy at all and he helped...

René was amazing! He was not pushy at all and he helped us get a great deal on our truck!!! We’ll definitely be back and recommend anyone looking for a new car!

Aug 26, 2020

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Excellent experience on our vehicle purchase. Only place...

Excellent experience on our vehicle purchase. Only place in the valley with a huge vehicle selection and they were making deals to boot. Will return again for our purchase needs. Also, see Rene (sales). He was the best. We will not work with anyone else.

Aug 25, 2020

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When we went to go get the car the guy was very kind and...

When we went to go get the car the guy was very kind and help us a lot and because of that we are very greatful.

Aug 25, 2020

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Rene was really helpful and he did everything he could to...

Rene was really helpful and he did everything he could to get us a price that worked for us! 100% best buying experience so far!

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Oscar Sanchez

Oscar Sanchez

Sales Consultant

163 Reviews
Certified
Contact Me
Dealership Experience 3 years 2 months
Industry Experience 3 years 2 months
I've been in the car buissness for a short time, but i just want to say that i love the buissness. I get to help a lot of people, find and finance the car of their likes & needs. Before the car industry i was working in the food and beverage industry, a little over 10 years.
Recent Reviews

Jun 29, 2020

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Employee Rating

I am very satisfied with my experience at Russel...

I am very satisfied with my experience at Russel Westbrook. I came in with hopes of leaving with my dream car and Rene Robles did everything possible to make sure I left with it. He gave me gave me great customer service. The manager Reza Shahriar also helped me and assured me they were doing everything possible to help me. Overall it was a great experience and I will definitely be recommending my friends and family to come here.

Jun 25, 2020

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Employee Rating

I would like to start off by saying I am very happy by...

I would like to start off by saying I am very happy by the level of service received by the sales, finance, cleaning team at the dealership Mike from Finance, Oscar of sales and everyone was a dream to work with very happy with them still.The sales department even when out of their way to compensate me for LYFT and UBER expenses before RECEIVING the My Dodge Challenger Widebody I was and still am very very impressed with them total amount was $282.00. Their service department is where they failed me. IF ANYONE HAS A VALID COMPLAINT (CONTRACTUAL OR OTHERWISE HERE IS THE FORM AND WEBSITE. https://www.bar.ca.gov/Consumer/Complaint_Process_and_Form/ https://www.dmv.ca.gov/portal/uploads/2020/03/inv172a.pdf ( I bought car almost 3 and half weeks ago and this how they treat you after What a poor show and a sincere disappointment they are ( service department ) very slow and very far from the level of service that the sales department gave me. They seem to have blocked my number from calling. No backbone. VERY DISAPPOINTING AND SUBPAR SERVICE FROM THE SERVICE DEPARTMENT On June 19 2020 I had talked to Mike director of service to discuss my tire situation I had informed I called service department on June 13 2020 to purchase a stock tire but were unable to do same day because ordering delays, THE SERVICE DEPARTMENT also neglected to inform me that I could've filed a claim at their store for the presumed defective tire; because of the tire change I requested for the replacement tire to be filled with nitrogen (a $500.00 PACKAGE I PAID FOR IN THE PURCHASE CONTRACT) THE NITROGEN PACKAGE DOES NOT HAVE ANY DISCLOSURES OR LIMITATIONS LISTED I HAVE THE CONTRACT AND ALL OTHER PAPERWORK. I also had asked for him to check the tire pressure on all 4 tires and I inquired about an alignment (which i would pay out of pocket for). THEIR EXCUSE IS THAT THEY DON'T WANT TO ACCEPT ANY LIABILITY SINCE I REPLACED THE TIRE. THEY ARE SERVICING ALL MAKES AND MODELS NOT LIMITED TO THEIR OWN BRANDS AT THIS TIME AND DURING THE TIME I PURCHASED THE CAR; IT IS A HUGE LIABILITY AND AGAINST THE LAW NOT TO CHECK ALL 4 TIRES AIR PRESSURE IF REQUESTED, AND ITS A LIABILITY TO LEAVE A CUSTOMER HANGING THIS WAY WITH ALL OF THESE IMMEDIATE SAFETY CONCERNS REJECTED , ITS COMPLETE HYPOCRISY AND BS. My reasoning to take care all of these things was out fear for my safety and the safety of others on the road, I've contacted Pirelli Tire US LLC after the fact and they concluded as well that it was and IS not safe to be driving the car in its current state. To my shock I was declined of all the services and requests I made for immediate safety by Mike Director of the service department. VERY DISAPPOINTING AND SUBPAR SERVICE FROM THE SERVICE DEPARTMENT Because I was overwhelmed and concerned by the immediate danger created as a result of the denial of these services me and Mike Asatryan the director of service and I had a lengthy discussion about this which apparently led me to be banned from the Dealership???? I just bought the car on May 27 and now I'm banned? This is very concerning. I've contacted FCA, and will contact the DMV Investigations (INV 172A) regarding the failure to fulfill service(s) purchased and outlined in the Purchase agreement, as well as look into the safety concern(s) that were ignored by the Service department. VERY DISAPPOINTING AND SUBPAR SERVICE FROM THE SERVICE DEPARTMENT

May 24, 2020

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Oscar desde que entre al dealer me trato muy amable...

Oscar desde que entre al dealer me trato muy amable siempre muy respetuoso y muy profesional gracias por su alluda gracias por ser muy profesional

Apr 30, 2020

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Can’t get a supervisor to call me back, don’t think any work

There are scratches along the driver side of my brand new truck that they dont seem to care about or want to deal with. Won’t return calls. Salesman never contacted me again after the sale even though he was supposed to set up the repair work and he kept my second key.

Mar 16, 2020

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Just get the run around

Charged me 200 dollars to check passenger headlight leak, truck 2019 less than 5000 miles. Never took it apart , said it was damaged in previous accident, not under warranty. Accident didn’t involve front or passenger side at all. Supervisor never answered phone or messages. Now having trouble with truck just bought 1 week ago.

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JOhnny Briseno

JOhnny Briseno

Product Specialist

30 Reviews
Certified
Recent Reviews

Sep 17, 2020

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Employee Rating

I bought a Jeep because I've always wanted a Wrangler,...

I bought a Jeep because I've always wanted a Wrangler, but I will buy a second Jeep because the service is so great. Johnny did a great job of keeping me updated on repairs timing, getting me to/from my home and the dealership promptly, and advising on what needed to be serviced. He's courteous and professional, and very clearly knows all the in's and out's of his job, all of which made it a very pleasant experience.

Aug 30, 2020

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Both Julio(sales) and Ivan (finance) are tremendously...

Both Julio(sales) and Ivan (finance) are tremendously polite and humble. Everyone at Russell’s is very welcoming and treat you like a friend. Overall an amazing experience.

Aug 21, 2020

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Extremely horrible service. Take your hard earned money...

Extremely horrible service. Take your hard earned money and shop somewhere else that won’t take advantage of you. They are not straight forward and will take every last bit from you if you’re not fully aware of their business tactics and scheme.

Aug 14, 2020

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The Rip Off

Products such as Nitrofill and Xzillon were written into my contract totaling $1500. When I called Nitrofill, I discovered that Ricardo Mancilla (Financial Manager) neglected to give me a member number that I needed to give to Nitrofill in order to register my car. I called Ricardo and Johnny Briseno (Salesman) everyday, to no avail. I came back to the dealership and met with Ricardo who promised that he would contact me with the number and he never did. I am very dissatisfied with their customer service. I sent emails to Calvin Gulum and Vikas Mehandroo, who have never responded. I want these products taken off of my contract. I dont need them or want them. They are a rip off!

Aug 10, 2020

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Great experience, they gave me the best deal on my...

Great experience, they gave me the best deal on my trade-in and sold me a CPO 2019 Charger RT for a price that couldn’t be beat by any other dealer. I will absolutely shop with them for my next car! (hopefully a hellcat!)

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Reza Shahriar

Reza Shahriar

Team Leader

44 Reviews
Certified
Recent Reviews

Sep 10, 2020

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This dealer is amazing big shoutout to Alvaro Meza and...

This dealer is amazing big shoutout to Alvaro Meza and reza shahriar they were able to get me into a vehicle that I truly fell in love with and I would recommend to all my friends and family to come here

Sep 01, 2020

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Julian provides Excellent service! I will definitely be...

Julian provides Excellent service! I will definitely be back to purchase another vehicle. Everyone was so helpful Julian was outstanding and the service provided to us was A1.

Aug 30, 2020

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This was the easiest and quickest car purchase that I’ve...

This was the easiest and quickest car purchase that I’ve ever made. Made the deal over the phone, they sent a car to pick me up from my home to bring me to the dealership, and signed the paperwork. The whole process took about an hour. They were very professional.

Aug 28, 2020

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He was deceiving On a term of the lease not disclosing...

He was deceiving On a term of the lease not disclosing all the information in advance that’s why I would not recommend your dealership This could be isolated incident or could be a practice in the dealership it’s up to you what to do with the information

Aug 26, 2020

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It was incredible!! My sales person did an amazing job to...

It was incredible!! My sales person did an amazing job to help me find my perfect car! Thank you for Lesly and my sale person for making the process easy for me!

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David Flores

David Flores

Product Specialist
Recent Reviews

Aug 26, 2020

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It was incredible!! My sales person did an amazing job to...

It was incredible!! My sales person did an amazing job to help me find my perfect car! Thank you for Lesly and my sale person for making the process easy for me!

Aug 22, 2020

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David Flores is great gave me a call the next day and...

David Flores is great gave me a call the next day and made a deal that it work for both of us and I want to thank j Rodrigues for showing me the car and getting David involve look for this guys they will make it happen for you

Aug 15, 2020

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Muchas gracias David flores me agarraste la big horn que...

Muchas gracias David flores me agarraste la big horn que quería con todos los descuentos que salían muy atento y honesto en toda mi experiencia pregunten por david

Aug 11, 2020

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David was very helpful and informing got me a great deal...

David was very helpful and informing got me a great deal on my new scat pack. I am a very happy with my dream car.

Aug 11, 2020

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thank you David for getting me the car that I really...

thank you David for getting me the car that I really wanted and need it. This will help me so much in my job ask for David he is the best

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Jason Farhat

Jason Farhat

Product Specialist
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Dealership Experience 1 years 2 months
Industry Experience 8 months
Recent Reviews

Sep 08, 2020

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Excellent Customer Service. Jason went above and beyond....

Excellent Customer Service. Jason went above and beyond. He was very kind and humble. He helped me every step of the way. Am extremely satisfied with my purchase and experience. Thank you so much Jason. Alejandra Valadez :)

Sep 08, 2020

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You had what I was looking for and accommodated me,...

You had what I was looking for and accommodated me, unlike my local dealer who gave me the runaround for nearly a year. Jason was enthusiastic and very personable.

Aug 21, 2020

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Extremely horrible service. Take your hard earned money...

Extremely horrible service. Take your hard earned money and shop somewhere else that won’t take advantage of you. They are not straight forward and will take every last bit from you if you’re not fully aware of their business tactics and scheme.

Jul 21, 2020

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This may be a critique of car dealerships in general, but...

This may be a critique of car dealerships in general, but the negotiating is exhausting. Just tell me what you can offer. Jason was friendly and helpful, but was unable to answer some questions about leasing and particular rates. This was my first time leasing a vehicle and I wished I would’ve been a little more educated on the subject by my salesman. Very happy with the actual Jeep.

Jul 13, 2020

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Jason was very helpful. He was going back and forth...

Jason was very helpful. He was going back and forth trying to get me a good deal until it was finally made!! Great service and I got the car that i wanted !! Thanks again Jason !!!

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Shayan Ghelichkani

Shayan Ghelichkani

Product Specialist
Recent Reviews

Aug 31, 2020

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There very kind and work on what you really want I love...

There very kind and work on what you really want I love love love there service always on it and very kind too and always try giving you a great deal

Aug 21, 2020

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First time buying my own car& even with all the denials I...

First time buying my own car& even with all the denials I received(few of them) throughout the day, Shayan made this an easy&great process!

Jul 10, 2020

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Employee Rating

The finance guy (Chris) was very relatable and...

The finance guy (Chris) was very relatable and informative. The sales guy (Shayan) did a great job getting me the best deal possible. I would recommend this dealership to anyone looking. For a great deal and team. I will be for sure be back.

Jul 06, 2020

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Quick service and was attended at an accelerated rate. He...

Quick service and was attended at an accelerated rate. He even gave me updates through out the way to notify me of the status of my car

Jun 28, 2020

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Employee Rating

This is my second lease with this dealership, the first...

This is my second lease with this dealership, the first time was great. However, the second time was a pain. We asked multiple times if our Jeep came with Sirius radio, and we were told yes! Turns out it doesn’t come with it, my Jeep doesn’t have that capability. No big deal... I reached out to my sales rep via email to inquire about getting Apple car play as an upgrade or add SiriusXm radio. That was on 6/5... I sent a follow up on 6/9. Still no response. In the meantime I got a couple of letters from Ally (from my previous Wrangler) that they need me to pay the balance and also the wear and tear of my previously leased Wrangler. The salesman, the manager and finance manager reassured us that they would take care of those obligations. Hands down... the worst experience at a dealership. Good luck trying to get a hold of anyone by phone, they will give you the run around.

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Omar Hernandez

Omar Hernandez

Internet Sales Consultant
Recent Reviews

Sep 07, 2020

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Good customer service. The salesman was thorough, helpful...

Good customer service. The salesman was thorough, helpful and very professional. The finance company department was very n professional as well. They took care of us.

Aug 30, 2020

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Everyone here is always so polite, and helpful. They...

Everyone here is always so polite, and helpful. They don't seem to BS you very straightforward. Been here 2 times now. Great dealerxxxx for sure. Highly recommend going to them.

Aug 30, 2020

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Employee Rating

Both Julio(sales) and Ivan (finance) are tremendously...

Both Julio(sales) and Ivan (finance) are tremendously polite and humble. Everyone at Russell’s is very welcoming and treat you like a friend. Overall an amazing experience.

Jun 30, 2020

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Omar was extremely helpful in finding a Grand Cherokee...

Omar was extremely helpful in finding a Grand Cherokee that fit for me as well as working in my price range. Super personable and helpful, if anyone I know is looking for a Jeep I will certainly send them your guys way. Chris in the finance dept. was also extremely helpful and down to earth too! Thank again!

Jun 25, 2020

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I was helped professionally manner great bunch of guys...

I was helped professionally manner great bunch of guys working there everything went smoothly what can I say if I wanted to get another car I’ll stop by there first

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Joshua Alvarado

Joshua Alvarado

Product Specialist
Recent Reviews

Sep 17, 2020

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Was a pleasure, both our Salesman Josh, and Finance...

Was a pleasure, both our Salesman Josh, and Finance "guy", Mickel were super friendly and efficient. We came in for a used car, and left with a used car, AND a new car!!

Aug 21, 2020

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Employee Rating

Extremely horrible service. Take your hard earned money...

Extremely horrible service. Take your hard earned money and shop somewhere else that won’t take advantage of you. They are not straight forward and will take every last bit from you if you’re not fully aware of their business tactics and scheme.

Aug 05, 2020

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Employee Rating

Great service and very nice people I talked with and gave...

Great service and very nice people I talked with and gave me a really great deal and found me the car that I wanted every thing was perfect

Jul 09, 2020

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It was the best car sale to go for buy dodge car and i’m...

It was the best car sale to go for buy dodge car and i’m glad that i was recommended to go there for Dodge

Jul 07, 2020

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Employee Rating

Great says people great finance team. Great Service...

Great says people great finance team. Great Service overall. I would recommend the dealership to friends and family. This is the second vehicle I purchased from here.

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Flor Gama

Flor Gama

BDC Agent
Recent Reviews

Jul 03, 2020

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Employee Rating

It was a little disappointed at the time we made a deal...

It was a little disappointed at the time we made a deal for my used car, i do appreciated management intervention to provide us with what was promised to us, the car was a good deal Thought no doubt about it.

Jun 20, 2020

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Employee Rating

I leased a new Jeep. They had a great selection. Flor was...

I leased a new Jeep. They had a great selection. Flor was super helpful setting up an appointment for us. Julian has that super easy going friendly Midwest personality. Julio made the paperwork easy. An overall great experience.

Jun 09, 2020

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I had a great experience at russell westbrook dealership....

I had a great experience at russell westbrook dealership. Good, honest and helpful people. I'm happy with the service they offered me and it was fast purchasing my new vehicle.

Jun 08, 2020

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Employee Rating

You guys are the worst dealership I have ever done...

You guys are the worst dealership I have ever done business with , once we bought the car no one would return my calls , just transferred the calls.

Jun 02, 2020

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Employee Rating

Ho man Looks really good everytime i drive by feels like...

Ho man Looks really good everytime i drive by feels like i want to get myself a new truck with clean windows and shiny tires. That's how much I like it.

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Sia Raissian

Sia Raissian

Product Specialist
Contact Me
Dealership Experience 11 months
Industry Experience 8 years 5 months
Recent Reviews

Sep 15, 2020

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Employee Rating

Russell Westbrook Chrysler Dodge Jeep Ram of Van Nuys...

Russell Westbrook Chrysler Dodge Jeep Ram of Van Nuys takes the stress out of buying a car. Everyone at the dealership was friendly and attentive. Considering I was there on a busy swamped Sunday. Sales person Sia was very friendly and patient he took me to multiple yards till we found the RAM truck I wanted. My finance Rep Eduardo Estella went that extra mile to get me the best deal possible and was detailed in explaining my purchase. We had closed my deal and 3 days later he managed to get me an even better interest deal and save me additional money. Once again will highly recommend this dealer and make sure that Eduardo Estrella does your finance deal.

Aug 30, 2020

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Employee Rating

Everyone here is always so polite, and helpful. They...

Everyone here is always so polite, and helpful. They don't seem to BS you very straightforward. Been here 2 times now. Great dealerxxxx for sure. Highly recommend going to them.

Aug 19, 2020

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Employee Rating

They were great I have nothing else to say there are 25...

They were great I have nothing else to say there are 25 words left............................. They were great I have nothing else to say there are 25 words left.............................

Jun 26, 2020

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Employee Rating

Last Chrysler Product I will buy.

I have a RAM 1500 and was happy with the truck and wanted to purchase a Challenger. I was quoted a price via the phone and email and told to come into the dealership to complete the transaction. When I came to the Dealership I was then told that I could not be helped, but after informing I was told to come in they did allow me to come into the dealership. I then provided the info on the car and was told the price which was 10,000 more than I was quoted (Bait and Switch). This put me in a horrible position as I just wanted to buy the car and get out of the place due to Covid. I explained to the sales manager and instead of apologizing he informed me there were add ons that could not be removed (not true) as the were paint coverage and theft devices that were not needed. And that all Chrysler dealers did this and that if I went elsewhere the add ons would be the same (also not true). I am in the process of referring my complaint to the corporate office due to this experience. And I will not be purchasing another vehicle from Chrysler.

Jun 16, 2020

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Every time I get my car serviced here they do a great job...

Every time I get my car serviced here they do a great job ! The people are very friendly ! Best dealership I been to since living in LA

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Nate Saab

Nate Saab

Product Specialist
Recent Reviews

Sep 03, 2020

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Employee Rating

They did a good job in every way. Especially bob from...

They did a good job in every way. Especially bob from finance Really help me out to get the beat loan with a good interest.

Sep 01, 2020

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Employee Rating

Julian provides Excellent service! I will definitely be...

Julian provides Excellent service! I will definitely be back to purchase another vehicle. Everyone was so helpful Julian was outstanding and the service provided to us was A1.

Aug 28, 2020

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Employee Rating

Still have not gotten the proper bumpers for my truck as...

Still have not gotten the proper bumpers for my truck as per my sales contract from May 2019. (14 months.) Poor communication and a lack of interest in fulfilling their contractual obligations gives me pause about having them service my vehicle.

Aug 27, 2020

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Employee Rating

Justin in Sales and Mark in Finance were great and very...

Justin in Sales and Mark in Finance were great and very helpful. The manager(Nate) was the least enjoyable part of the experience and was very pushy on selling the low jack system on the car. When asked to remove all he did was lower the price at which point we gave up and accepted the lower price, but tainted the experience. I recommend not trying to force customers to buy something but rather asking them if they would like the add on

Jul 21, 2020

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I had a bad experience with Toyota I’m Norwalk i was...

I had a bad experience with Toyota I’m Norwalk i was giving up until came to Westbrook Rodrigo one the person who help me get a car he got me into a brand new car my daughter is happy enjoying the vehicle I definitely recommend to family and friend or any body looking for a vehicle

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John Mejia

John Mejia

Product Specialist
Recent Reviews

Aug 21, 2020

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Employee Rating

Extremely horrible service. Take your hard earned money...

Extremely horrible service. Take your hard earned money and shop somewhere else that won’t take advantage of you. They are not straight forward and will take every last bit from you if you’re not fully aware of their business tactics and scheme.

Jun 16, 2020

Dealership Rating
Employee Rating

Every time I get my car serviced here they do a great job...

Every time I get my car serviced here they do a great job ! The people are very friendly ! Best dealership I been to since living in LA

Jun 02, 2020

Dealership Rating
Employee Rating

Ho man Looks really good everytime i drive by feels like...

Ho man Looks really good everytime i drive by feels like i want to get myself a new truck with clean windows and shiny tires. That's how much I like it.

Apr 01, 2020

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Employee Rating

Excellent service and great buying experience at Russel...

Excellent service and great buying experience at Russel Westbrook! A huge thanks to Josh and Geo for helping me with the purchase of a 2018 Jeep Wrangler Unlimited Sport!

Feb 12, 2020

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Employee Rating

Worst service I have experienced. Unprofessional. Scam.No...

Worst service I have experienced. Unprofessional. Scam.No help once you buy car. Bunch of young kids not knowing how to do their job. Need to be trained by GALPIN FORD

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Willy E

Willy E

Commerical Manger
Recent Reviews

Aug 03, 2020

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Employee Rating

Got a 2020 Ram 2500 4 x 4 with a Cummins. Good customer...

I got a 2020 Ram 2500 4 x 4 with a Cummins. Good customer service. They had the truck I wanted at a great price.

Jul 27, 2020

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I had a really great experience from the initial call to...

I had a really great experience from the initial call to Willy, through the purchase of my new van. Thanks for making the process smooth.

Jul 23, 2020

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Overall it was a great buying experience. Willy made...

Overall it was a great buying experience. Willy made Everything hassle free which made the purchase of the truck so easy and stress free. Willy's customer service was outstanding and the knowledge he has on the trucks he's selling was huge in helping me get exactly what I was looking for. I will definitely be recommending Willy and Van Nutys Dodge to anyone I know looking for a ram truck.

Jun 16, 2020

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Every time I get my car serviced here they do a great job...

Every time I get my car serviced here they do a great job ! The people are very friendly ! Best dealership I been to since living in LA

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Russell Westbrook Chrysler Dodge Jeep Ram of Van Nuys 34.18112, -118.44862.