Testimoniales de Clientes

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DealerRater Oct 26, 2021

Second time purchasing a vehicle from Russellwestbrook and I would recommend to anyone. Jose Bautista was great all the way through my purchasing process. Excellent team Russellwestbrook!

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DealerRater Oct 26, 2021

Great everything was easy and explained well. Team performed great loved my experience at this dealer

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DealerRater Oct 26, 2021

Pleasant people, and no pressure . Filled up the gas n cleaned my car. Waiting was little long , but very busy place

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DealerRater Oct 26, 2021

Friendly and good customer service, they call me to let me know that my car was ready.

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Google Oct 25, 2021

I bought an electric hybrid Jeep Wrangler Sahara at Russell Westbrook. Overall it was a good experience. I particularly appreciated that no one tried to pressure me to buy any extras (warranties, undercoat, etc.) — I always find that so disrespectful. They also arranged to have my interior redone in faux leather which I appreciated because my family is vegan and would have completely rebelled if I’d come home with leather seats. My white faux leather seats in my white Sahara look gorgeous.

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Google Oct 25, 2021

Was in the market to purchase two vehicles, I went to different dealerships and they didn’t have enough selections to choose from. But I came to this dealer and there were plenty of vehicles to choose from, they had what I was looking for. I want to give a big shout out to Sales Rep Rayan and Finance manager Joe, they were amazing help in the process made everything so simple and easy to understand. Thank you Russel Westbrook dealer you have amazing staff and service!!!

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DealerRater Oct 25, 2021

Enjoyable experience. Took some negotiation, but I felt like we came away with a deal that was fair for both sides

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DealerRater Oct 24, 2021

Unlike the Santa Monica location dealer, your dealership has clearly marked lanes where to pull in so no need for a service advisor to chastise the customer. There were even employees directing traffic in assisting in a friendly manner. Then the process of changing a lightbulb was very easy and affordable. Thanks for the good service!

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DealerRater Oct 24, 2021

They where very Profesional and freandly ,whit good costmer servis ,fair pricing whit good quality

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Google Oct 24, 2021

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DealerRater Oct 23, 2021

Erick, George and maggie were all wonderful help. Josh took his time with me to get a good deal done. Looking forward to working with them again for my next purchase!

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DealerRater Oct 23, 2021

I arrived before the service tech assigned to me, but was still assisted to get the paperwork started. Once the service tech assigned to me arrived, he was professional, made sure I had the correct paperwork and didn’t need anything else. I was there for a recall and was satisfied that it was done in a timely manner.

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Google Oct 23, 2021

Ivan and Gustavo helped me so much!! Everything went super smooth and they took care of me like I was a friend. Would definitely come back here again!

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Google Oct 22, 2021

Had a great experience! The team was timely and professional.

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DealerRater Oct 22, 2021

Service Consultants were very kind and explained everything regarding the recall accordingly. No hassle at all.

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DealerRater Oct 22, 2021

Payman is very kind and informative I feel Comfortable coming to him for my vehicle needs and will be contacting soon for service he recommended

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DealerRater Oct 22, 2021

Nice people - the salesman and manager were not pushy. But it took several hours to come to terms for a lease deal.

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DealerRater Oct 21, 2021

They were able to handle the matter easily and with good results when we came in out of nowhere

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Google Oct 21, 2021

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DealerRater Oct 21, 2021

Had an awesome experience. Service was fast, to the point. I would recommend them to my friends

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Google Oct 20, 2021

I had a good experience getting a new Jeep.

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DealerRater Oct 20, 2021

Great service..after a misunderstanding...they took care of us. Thanks.i would buy with you again.

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Google Oct 20, 2021

I wanted to share the great experience I had at the dealership where I bought my Ram pickup from Luis Vega..he was helpful and understood my needs..the sales manager Patrick was also great as well as their finance guy Mark...all good guys who did their best to get me out the door with the truck I wanted. I appreciate their patience and getting me in this truck. Definitely a place to stop if youre in the market!

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Google Oct 19, 2021

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DealerRater Oct 19, 2021

I enjoyed working with Saab. A very nice guy who did what he said he would do.

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Google Oct 19, 2021

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DealerRater Oct 17, 2021

Great service from RWCDJ! Benny has always taken care of me in service. And Jose was AWESOME in helping me find a new car!! Lovin my new Dodge Challenger wide body! It’s a beast!!

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Google Oct 17, 2021

Great service from RWCDJ! Benny has always taken care of me in service. And Jose was AWESOME in helping me find a new car!! Lovin my new Dodge Challenger wide body! It’s a beast!!

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Google Oct 17, 2021

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Google Oct 17, 2021

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DealerRater Oct 16, 2021

The best service Great people they got me a Uber ride home Super happy will come back they Complete the job fast clean and professional

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Google Oct 15, 2021

I had a Amazing experience Victor was everything you could for in a sale man. Very knowledgeable and patient was no pressure and spent hours helping me and gave me his undivided attention.

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Google Oct 15, 2021

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Google Oct 14, 2021

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Google Oct 13, 2021

Great costumer service from Jesus on my purchase of my new dodge charger GT.

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DealerRater Oct 12, 2021

Nice customer service satisfied with my service it was done sooner than expected time. Thank you all.

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Google Oct 11, 2021

Chris M helped me to get the Jeep I’ve always wanted. He and his managers were great!

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Google Oct 11, 2021

I’ve been looking to finally sell my used car and get my first new car. I’m really wary of dealerships, so I was hesitant shopping around. While I have been to other dealerships in the area Chris M really helped me explore all of my options.

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Google Oct 11, 2021

Chris Morales provide a great buying experience . Highly recommend.

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Google Oct 11, 2021

Chris M provided a great buying experience. Would highly recommend

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Google Oct 11, 2021

Excellent car buying experience with Chris Morales. He was professional, very detailed and helpful. I highly recommend working with him if you’re looking to purchase your next car.

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Google Oct 11, 2021

Had a great car buying experience with Chris Morales. Would highly recommend working with him for your next car.

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Google Oct 11, 2021

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Google Oct 11, 2021

Went out there looking for a car. Had the pleasure of talking with Chris Morales and gotta say no pressure from him to buy , answered all my questions, had a smooth test drive. If your looking for a salesman that cares he's your guy .

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Google Oct 10, 2021

Thnx hassan and ali for your help

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DealerRater Oct 10, 2021

Benny was nice and patient with me throughout the process from the time I dropped off my car to when I picked it up. He also ordered an Uber lift for me to my house and then the next day as well from my house back to the dealer

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DealerRater Oct 10, 2021

They took my car in fast and fixed the problem immediately! Car was covered with warranty and they sent me on my way! Always a great experience!

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Google Oct 10, 2021

Ivan is such an amazing guy, he helped me get my first Charger with ease. He made the whole process very easy and he's such a cool person to be around. I would definitely recommend friends to come see him for their car needs.

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DealerRater Oct 10, 2021

Service is always awesome . Service agents are always courteous and helpful. They always render accurate service needed for the vehicle.

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DealerRater Oct 9, 2021

Wow. Just simply amazing. The customer service was excellent and the selection of vehicles were impressive. I found the Jeep Wrangler that is perfectly suited for me.

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Google Oct 9, 2021

This was the easiest dealership I have worked with, I had a great experience dealing with the salesman and the managers.

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Google Oct 9, 2021

Was shopping for a car for a very long time during this pandemic and as everyone knows its very hard currently to locate a car with the car shortage going on in the US, but here at RW dodge they made it very easy and convenient for me and made me feel like family. I really appreciate the sales and management staff.

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DealerRater Oct 9, 2021

Nice dealership, nice crew Jesus is one of the best customer service specialists Thank you

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DealerRater Oct 9, 2021

Very professional and courteous. Everything went smoothly. I was very happy with my service. Thank you.

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DealerRater Oct 8, 2021

The day I went in the service was quick. They didn’t have me wait for my car to get checked in for service and completed the job on time. Also they provide Uber service to give a ride home and back if you need to leave your car. Overall great experience.

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DealerRater Oct 8, 2021

Very clean very attentive great customer service armen was very good and honest and trustworthy

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DealerRater Oct 7, 2021

Junior is excellent, xxxx xxxx xxxx xxxx xxxxx xxx x xxxxx xx xxx x xx

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Google Oct 7, 2021

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DealerRater Oct 7, 2021

Rogelio provided great customer services. He did explain me every step very clear y he did make sure, I understood. Excellent services.

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DealerRater Oct 7, 2021

Very efficient Very punctual Excellent service Pleasant and polite staff Excellent location Clean and echo friendly environment

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DealerRater Oct 6, 2021

Great experience, Jose Bautista help us to find the car that my wife was looking for

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DealerRater Oct 6, 2021

Great dealership! Everyone was extremely helpful, kind and knowledgeable. They made my first car purchase very easy and I would definitely recommend them to any and all buyers!

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DealerRater Oct 5, 2021

When I first got there I was told it would take them minimal of 5 days to just look at my car. However it was done the same day. The only thing I have to say is that they didn’t offer anyone to pick me up to get my car. And I asked. Otherwise the service was good.

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DealerRater Oct 5, 2021

Took in my 2012 Town and Country for V51 recall issue. Car was done sooner then expected time and everything was taken care of without any headaches or hassle. Thank you Russell Westbrook.

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Google Oct 5, 2021

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Google Oct 5, 2021

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Google Oct 5, 2021

I like this place 😁 for service

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DealerRater Oct 3, 2021

Excellent yes very nice service very professional very friendly thanks Good customer service I will always recommend your service

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DealerRater Oct 3, 2021

Rogelio is the best and always his service is a lot better and very nice

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DealerRater Oct 2, 2021

Fast service, great prices and very helpful I would definitely come back and make this long drive

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DealerRater Oct 2, 2021

Agents were very kind and professional. I feel my car is in good hands. Great accommodations with rides to and from dealership.

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Google Oct 2, 2021

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DealerRater Oct 2, 2021

They always do a good job. I'm grateful for their professionalism. I will continue to go their for all my services.

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Google Oct 2, 2021

It was a very good experience and I was glad the team there could fit me in. My car runs better now. A very efficient place is Russell Westbrook Chrysler Dodge Jeep RAM.

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Google Oct 2, 2021

Great team very reliable and communicative

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DealerRater Oct 2, 2021

Quick and helpful. Everyone was friendly and greeted me when I arrived. Thorough and efficient.

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Google Oct 2, 2021

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DealerRater Oct 1, 2021

I love my Overland and it's apparent that my service Mgr does too. He always provides me with excellent service that keeps me returning to the Van Nuys location. Thanks Hector 😊

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DealerRater Oct 1, 2021

I love my Overland and it's apparent that my service Mgr does too. He always provides me with excellent service that keeps me returning to the Van Nuys location. Thanks Hector 😊

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DealerRater Oct 1, 2021

Excellent service as always. Every time I take my truck in, it’s a fast and smooth process from the service department.

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DealerRater Oct 1, 2021

The minute you walk in you are swarmed by people asking how they can help you. Everyone is professional and has a caring attitude.

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DealerRater Oct 1, 2021

Great customer service. The turn around time was amazing as well as the communication. Great job!!! All around!!!

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Google Oct 1, 2021

The best customer service I have received in this city. Honest, affordable and knowledgeable. Highly recommend this Jeep location over the Santa Monica one!

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Google Sep 30, 2021

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DealerRater Sep 30, 2021

Shopped from Home! Fast simple, compared offers with dealer Russel Westbrook didn't just beat it but also did it with pleasure. Delivered the car to my house, signed docs and done! New Buying strategy done right! Stellar service

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Google Sep 29, 2021

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DealerRater Sep 29, 2021

Awesome staff friendly environment. My sales man Luis was awesome from beginning to end. He was knowledgeable and most of all helpful. It was an awesome experience, i will most definitely recommend this dealership to friends and family!

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DealerRater Sep 28, 2021

Great customer service with friendly folks willing to help my car get the service it needs. I was in and out quickly and my car in perfect condition. Special thanks to Armen for the great help!

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DealerRater Sep 28, 2021

Great quick service, very nice and knowledgeable service advisor. Definitely recommend Armen as an service advisor.

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Google Sep 28, 2021

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DealerRater Sep 28, 2021

Experience was easy. Finance took longer than expected due to misunderstanding of negotiated terms. Apparently there are people making offers they may not be authorized to make.

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DealerRater Sep 28, 2021

Buen servicio lo recomiendo mucho si kieres comprar un carro o troca ellos son los mejores

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Google Sep 28, 2021

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DealerRater Sep 27, 2021

Thank you... Eddie and Russel Westbrook Everything was Ok.... my car now works like was before. Professional work. Thanks

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DealerRater Sep 27, 2021

At the dodge dealership they have go customer service went u walked inside they have a big smile

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Google Sep 27, 2021

When I walked in to the office after dropping my car off for service, I was greeted and helped quickly. The service department arranged an Uber to take me home and called me promptly when it was ready to pick up. When I picked up, they had washed and vacuumed my car! What a treat! Thanks for making my recall appointment easy!

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DealerRater Sep 27, 2021

Regelio has a really good customer service good attitude, friendly, on time good work fast

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DealerRater Sep 26, 2021

The drop off service was good and they provided free Uber service. Pick up also went smoothly.

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Google Sep 25, 2021

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DealerRater Sep 25, 2021

They are the friendliest and fastest they always keep you updated if your car needs anything more that needs fixing and tell you the price before saying yes love that keep up the good work

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