Staff
Service
Mike Asatryan
Director Of Fixed Operations
Sales
Rene Robles
Sales Consultant
Joshua Alvarado
Product Specialist
Shayan Ghelichkani
Product Specialist
Omar Hernandez
Commercial Manager
Sia Raissian
Product Specialist
David Flores
Product Specialist
Finance
Mickel Sophoclis
Finance Manager
Julio Rodriguez
Commercial Specialist
Administration
Russell Westbrook Team
Administrator
Parts
Juan Del Rio
Parts Counter Specialist
Armenak Galstyan
Parts Manager
Management
Raed Malaeb
Director of Sales & Marketing
Mike Asatryan
Director Of Fixed Operations
May 05, 2021
They took my Ram in without question while traveling to...
They took my Ram in without question while traveling to LA due to an engine light issue. They were not able to resolve the issue with the warning light due to it going out during their diagnostics. The light did come back on around Needles, CA on our way back to Michigan, but went back out around Oklahoma City. The only issue I had was some sort of debris (tree buds or something like that) all over the floor and in the center council when I picked it up, which was not in the truck when I dropped it off.
May 03, 2021
Service was great. My oil change was done and a recall on...
Service was great. My oil change was done and a recall on my car was checked and taken care of. Appreciate the fast and efficient work.
May 02, 2021
The job was well done. It just took longer than I...
The job was well done. It just took longer than I expected but worth the wait. The service department was also fast at getting my paperwork done and giving me my car back.
Apr 29, 2021
This place rocks! The service writer Eddie is the best....
This place rocks! The service writer Eddie is the best. Ge was friendly, professional, knowledgeable, helpful informative and very efficient. I really appreciate his enthusiasm and energy!
Apr 14, 2021
They were able to get the work done. Just make sure you...
They were able to get the work done. Just make sure you have time to leave vehical if the parts are not in. Call ahead is always a good idea.
Rene Robles
Sales Consultant
May 05, 2021
Rene was very helpful during the purchase and after. He...
Rene was very helpful during the purchase and after. He helped me with all he could that I could get the car. He is very reliable and was on my side during the entire process.
May 02, 2021
Sales person Stephanie was very friendly and went above...
Sales person Stephanie was very friendly and went above and beyond for us thank you Stephanie. I would comeback to do business with you guys again.
Apr 29, 2021
Really worked with me to help me get the car I wanted,...
Really worked with me to help me get the car I wanted, would recommend for future purchases. Rene was very helpful, walked me through the process then tagged in Josh to make a deal.
Apr 21, 2021
Unprofessional and 0 Customer service is what you get...
Unprofessional and 0 Customer service is what you get with this dealership. Don't waste your time and shop a better dealership. I have even left a message to the GM and he didn't even care to return my call. I might also add the advertised price is not the asking price at the dealership. DMV Should look into this dealership sales practice.
Apr 10, 2021
The group that attended me were awesome. They make buying...
The group that attended me were awesome. They make buying a car easy and great service they even delivered my car at home without me asking for that. They make your business be there business
Mickel Sophoclis
Finance Manager
May 06, 2021
I want to start by sayin “Joe” is the MAN! Make sure you...
I want to start by sayin “Joe” is the MAN! Make sure you look him up when you go to the comercial part of this dealership. Excellent costumer service, even if he didn’t give me the best deal, which I’m pretty sure he did!, I would have walked out of there happy either way. He took care of us, went out if his way to make sure we got the the truck we wanted and how we wanted it. I still don’t have the truck since they are installing the utility bed on it, so I hope when we finally do get the truck, I’m as content with their service as I am now. The time frame they gave me was also reasonable specially since their taking it to a third party to get the job done. Anyways, wished the time we actually spent at the dealership went faster since we drove down from 2.5 hrs away, but overall was all worth it. Thank you again Joe (brother) for all your help and awesome customer service.
Apr 02, 2021
Worst customer service I have ever received. I will tell...
Worst customer service I have ever received. I will tell everyone I know to avoid this dealership. No one should be treated the way your service department treats customers
Apr 01, 2021
Car wasn’t clean but the service was nice. Russ hooked me...
Car wasn’t clean but the service was nice. Russ hooked me up and got the deal done. Thank you for your time. Bye bye
Mar 29, 2021
A dealership worth visiting no matter where you come from...
A dealership worth visiting no matter where you come from in the Los Angeles area. They will make a great deal for you! I made the trip from Long Beach since they had the car I was looking for. They found the perfect deal for me. Unfortunately my car was not ready, so the dealership made plans to deliver the car to me.
Mar 29, 2021
Great customer service and effortless sales experience. I...
Great customer service and effortless sales experience. I am happy with my new lease and working with Lily, Shayan and Mickel was a simple easy and fun. Thanks again
Russell Westbrook Team
Administrator
May 06, 2021
I want to start by sayin “Joe” is the MAN! Make sure you...
I want to start by sayin “Joe” is the MAN! Make sure you look him up when you go to the comercial part of this dealership. Excellent costumer service, even if he didn’t give me the best deal, which I’m pretty sure he did!, I would have walked out of there happy either way. He took care of us, went out if his way to make sure we got the the truck we wanted and how we wanted it. I still don’t have the truck since they are installing the utility bed on it, so I hope when we finally do get the truck, I’m as content with their service as I am now. The time frame they gave me was also reasonable specially since their taking it to a third party to get the job done. Anyways, wished the time we actually spent at the dealership went faster since we drove down from 2.5 hrs away, but overall was all worth it. Thank you again Joe (brother) for all your help and awesome customer service.
Apr 08, 2021
Worst service techs I've ever come across in my 45 years...
Worst service techs I've ever come across in my 45 years of owning vehicles, can't even diagnose a loose hose on windshield wiper sprayer! Claim you need $572.93 in repairs!
Apr 07, 2021
I can start by saying that I had the worst experience...
I can start by saying that I had the worst experience there. i found a truck (Ram TRX) that i wanted and they had it in stock so i stared chatting with the online customer service and i told them that another local dealer was offering the same truck with $10k over msrp and they said that they will match the price. so i get there and now they are saying we can not do it, they don't know who told me that, than i pull my phone out and show them the screen shot of the conversation, after long conversation back and forth they lowered it from $25k to $15k. make sure to get it in writing before vising this dealer.
Apr 02, 2021
Worst customer service I have ever received. I will tell...
Worst customer service I have ever received. I will tell everyone I know to avoid this dealership. No one should be treated the way your service department treats customers
Apr 01, 2021
Jonathan Schwartz and Drew Turner were the best. They...
Jonathan Schwartz and Drew Turner were the best. They were helpful, followed up with me, and made buying my Jeep super easy! Thank you so much!!
Julio Rodriguez
Commercial Specialist
Apr 05, 2021
Told service writer, Alex that my 2019 Ram windshield...
Told service writer, Alex that my 2019 Ram windshield sprayer wasn't working. The quote to fix it was $572.93 I declined the repair. A friend of mine opened my hood, looked under the cowling and discovered a hose was disconnected! Doesn't say much for your service personnel! Tell me what would you do??? I spent $474.27 on a transmission service that day!
Apr 02, 2021
Worst customer service I have ever received. I will tell...
Worst customer service I have ever received. I will tell everyone I know to avoid this dealership. No one should be treated the way your service department treats customers
Apr 01, 2021
Car wasn’t clean but the service was nice. Russ hooked me...
Car wasn’t clean but the service was nice. Russ hooked me up and got the deal done. Thank you for your time. Bye bye
Mar 13, 2021
Horrible experience people there are unprofessional and...
Horrible experience people there are unprofessional and rude I left my 2021 gladiator for check engine light abs got my car back dirt back after a detail
Feb 24, 2021
I’m a proud owner of a 2018 ram 2500 thanks to the great...
I’m a proud owner of a 2018 ram 2500 thanks to the great customer service from the guys at Russell Westbrook. A special thanks to Omar Hernandez, Julio Rodriguez, from the commercial vehicles department and Md Asaduzzaman, the finance manager. They all were very patient and understand and took great care of me.
Joshua Alvarado
Product Specialist
May 04, 2021
At first, I was a little surprised walking into the...
At first, I was a little surprised walking into the dealership with the amount of people and how loud the music was. I was immediately assisted and seated , however there was some concern regarding employer. It seemed as if the gentleman assisting me weren’t sure if I was really employed or not , so that was a frustrating since I’ve been in finance for 10years. Other than that, they were great and got the deal done.
May 02, 2021
Sales person Stephanie was very friendly and went above...
Sales person Stephanie was very friendly and went above and beyond for us thank you Stephanie. I would comeback to do business with you guys again.
Apr 29, 2021
Emmanuel was a great friendly guy super professional very...
Emmanuel was a great friendly guy super professional very funny understanding guy couldn’t ask for anyone better I will definitely come back in the future
Apr 29, 2021
Really worked with me to help me get the car I wanted,...
Really worked with me to help me get the car I wanted, would recommend for future purchases. Rene was very helpful, walked me through the process then tagged in Josh to make a deal.
Apr 21, 2021
Unprofessional and 0 Customer service is what you get...
Unprofessional and 0 Customer service is what you get with this dealership. Don't waste your time and shop a better dealership. I have even left a message to the GM and he didn't even care to return my call. I might also add the advertised price is not the asking price at the dealership. DMV Should look into this dealership sales practice.
Shayan Ghelichkani
Product Specialist
May 04, 2021
This is a great no hassle, no pressure dealership. I...
This is a great no hassle, no pressure dealership. I highly recommend. Shayan and Chris went the extra mile to help us leave happy and satisfied.
May 02, 2021
Sales person Stephanie was very friendly and went above...
Sales person Stephanie was very friendly and went above and beyond for us thank you Stephanie. I would comeback to do business with you guys again.
Apr 21, 2021
Unprofessional and 0 Customer service is what you get...
Unprofessional and 0 Customer service is what you get with this dealership. Don't waste your time and shop a better dealership. I have even left a message to the GM and he didn't even care to return my call. I might also add the advertised price is not the asking price at the dealership. DMV Should look into this dealership sales practice.
Apr 10, 2021
The group that attended me were awesome. They make buying...
The group that attended me were awesome. They make buying a car easy and great service they even delivered my car at home without me asking for that. They make your business be there business
Apr 09, 2021
We had a great buying experience with Russell Westbrook...
We had a great buying experience with Russell Westbrook CDJR of Van Nuys. We left the dealership with a reasonable price vehicle and they took care of my previous trade. Ask for Jessica H. and Baluch
Omar Hernandez
Commercial Manager
May 06, 2021
The Advisor was very helpful He explained everything and...
The Advisor was very helpful He explained everything and he did not have any pressure on me. The car was washed and the Service was done In the short time
May 06, 2021
I want to start by sayin “Joe” is the MAN! Make sure you...
I want to start by sayin “Joe” is the MAN! Make sure you look him up when you go to the comercial part of this dealership. Excellent costumer service, even if he didn’t give me the best deal, which I’m pretty sure he did!, I would have walked out of there happy either way. He took care of us, went out if his way to make sure we got the the truck we wanted and how we wanted it. I still don’t have the truck since they are installing the utility bed on it, so I hope when we finally do get the truck, I’m as content with their service as I am now. The time frame they gave me was also reasonable specially since their taking it to a third party to get the job done. Anyways, wished the time we actually spent at the dealership went faster since we drove down from 2.5 hrs away, but overall was all worth it. Thank you again Joe (brother) for all your help and awesome customer service.
May 02, 2021
Sales person Stephanie was very friendly and went above...
Sales person Stephanie was very friendly and went above and beyond for us thank you Stephanie. I would comeback to do business with you guys again.
Apr 21, 2021
Unprofessional and 0 Customer service is what you get...
Unprofessional and 0 Customer service is what you get with this dealership. Don't waste your time and shop a better dealership. I have even left a message to the GM and he didn't even care to return my call. I might also add the advertised price is not the asking price at the dealership. DMV Should look into this dealership sales practice.
Apr 10, 2021
The group that attended me were awesome. They make buying...
The group that attended me were awesome. They make buying a car easy and great service they even delivered my car at home without me asking for that. They make your business be there business
Sia Raissian
Product Specialist
May 02, 2021
Sales person Stephanie was very friendly and went above...
Sales person Stephanie was very friendly and went above and beyond for us thank you Stephanie. I would comeback to do business with you guys again.
Apr 10, 2021
The group that attended me were awesome. They make buying...
The group that attended me were awesome. They make buying a car easy and great service they even delivered my car at home without me asking for that. They make your business be there business
Apr 08, 2021
Your sales staff Sia Raissian is a "Rock Star". I felt...
Your sales staff Sia Raissian is a "Rock Star". I felt less anxious from the moment he introduced himself. Dude was not trying to sell me car, he allowed me to be able to make a decision. Sia is truly an asset to your dealership. Take care of him so he can be around for all the referrals I'll be sending.
Apr 01, 2021
Car wasn’t clean but the service was nice. Russ hooked me...
Car wasn’t clean but the service was nice. Russ hooked me up and got the deal done. Thank you for your time. Bye bye
Mar 29, 2021
A dealership worth visiting no matter where you come from...
A dealership worth visiting no matter where you come from in the Los Angeles area. They will make a great deal for you! I made the trip from Long Beach since they had the car I was looking for. They found the perfect deal for me. Unfortunately my car was not ready, so the dealership made plans to deliver the car to me.
David Flores
Product Specialist
May 02, 2021
Sales person Stephanie was very friendly and went above...
Sales person Stephanie was very friendly and went above and beyond for us thank you Stephanie. I would comeback to do business with you guys again.
Apr 21, 2021
Unprofessional and 0 Customer service is what you get...
Unprofessional and 0 Customer service is what you get with this dealership. Don't waste your time and shop a better dealership. I have even left a message to the GM and he didn't even care to return my call. I might also add the advertised price is not the asking price at the dealership. DMV Should look into this dealership sales practice.
Apr 10, 2021
The group that attended me were awesome. They make buying...
The group that attended me were awesome. They make buying a car easy and great service they even delivered my car at home without me asking for that. They make your business be there business
Apr 01, 2021
Car wasn’t clean but the service was nice. Russ hooked me...
Car wasn’t clean but the service was nice. Russ hooked me up and got the deal done. Thank you for your time. Bye bye
Mar 02, 2021
Between 3 dealership I felt with you are the winer. I...
Between 3 dealership I felt with you are the winer. I told my friend about you ghys, he said his car nissan from your dealership. So I just want to tell you is not just me!
Juan Del Rio
Parts Counter Specialist
Mar 13, 2021
Horrible experience people there are unprofessional and...
Horrible experience people there are unprofessional and rude I left my 2021 gladiator for check engine light abs got my car back dirt back after a detail
Mar 04, 2021
Paynan was my agent, he really went out of his way to...
Paynan was my agent, he really went out of his way to make sure that my appointment was going to be completed to my satisfaction! Which he did! Also the lady who set up my appointment was just as awesome!
Mar 01, 2021
Payman! And Mike took the best care of me while serving...
Payman! And Mike took the best care of me while serving my Jeep Commander. They went out of their way to make sure that I was completely happy with the work and service that was offered. I can say that I was. I would recommend them to anyone. Thank You! Patrick Ridgen and Janet Ridgen
Feb 16, 2021
This place was amazing, to meeting Ara for the first time...
This place was amazing, to meeting Ara for the first time to his manager who made me feel welcomed and reassuring me that he could help me go home with a car that night and HE DID. They made the process so easy and went home without any worries. Smiles on my wife’s face as well as mine. Thank you guys for helping us get the car of our dreams.
Dec 15, 2020
Great employees, Great service, Great communication. They...
Great employees, Great service, Great communication. They make you feel comfortable with the decision you make. Each employee I interacted with was very respectful and nice.
Raed Malaeb
Director of Sales & Marketing
Apr 02, 2021
Worst customer service I have ever received. I will tell...
Worst customer service I have ever received. I will tell everyone I know to avoid this dealership. No one should be treated the way your service department treats customers
Mar 20, 2021
The sales associate was the only decent person here, but...
The sales associate was the only decent person here, but the rest of the process was pretty bad. I ended up being at the dealership for 7 hours to buy 2 cars. I called ahead scheduled an appointment and sent the stock numbers of the vehicles I wanted to buy. I showed up for my appointment after a 2 hour drive and neither of the vehicles was there. So I was driven to the to different lots to see them. Finally about a hour and half into the visit we started discussing price. They sent 3 separate “managers” to see me to get me to buy their “addons” which totaled about 4500 extra per vehicle for a total of 9000 extra. I told them I didn’t want any of them. I asked the final manager if he was telling me they wouldn’t sell the vehicles unless I agreed to buy the addons. He said unless I bought at least 2 of them that they would not sell to me. I had to drive 2 hours down and was already 3 hours in so I finally caved on 2 per car since that was the only way they would sell to me and I didn’t want to drive to Ventura. I then got to wait about 2 hours to meet the finance guy. He stopped during my paperwork to help another customer who’s paperwork he had messed up. It took about 1 1/2 hours-2 hours to finish my paperwork because he kept making mistakes and having to go back. By the time they finally finished the parts department was closed so I didn’t get mats or my second keys or others parts that came with the vehicles, but they will mail me. I buy vehicles about every 2 years and this was the worst place I have ever purchased a vehicle from. Also know upfront that whatever price is on their website will be about 15,000 less than what they actually will sell you the vehicle for because they will list every discount you “could” get but won’t get and they will make you buy their extras.
Mar 16, 2021
Great costumes services sales manager financial manager...
Great costumes services sales manager financial manager every one very friendly 🙏really I enjoyed to buy my first dodge car from this dealership I really appreciate
Mar 13, 2021
They sold me a broken car and did not want to help me...
They sold me a broken car and did not want to help me out. The engine light was on in the day i purchase the car. And they told me they can fix it. But after 1 month 5 times in and out of dealer they cannot fix it. Finally they let me get another car. But it wasted my time and messed up my schedule. They make my credit go down too. Never come back
Mar 13, 2021
Horrible experience people there are unprofessional and...
Horrible experience people there are unprofessional and rude I left my 2021 gladiator for check engine light abs got my car back dirt back after a detail
Armenak Galstyan
Parts Manager
Mar 13, 2021
Horrible experience people there are unprofessional and...
Horrible experience people there are unprofessional and rude I left my 2021 gladiator for check engine light abs got my car back dirt back after a detail
Mar 04, 2021
Paynan was my agent, he really went out of his way to...
Paynan was my agent, he really went out of his way to make sure that my appointment was going to be completed to my satisfaction! Which he did! Also the lady who set up my appointment was just as awesome!
Mar 01, 2021
Payman! And Mike took the best care of me while serving...
Payman! And Mike took the best care of me while serving my Jeep Commander. They went out of their way to make sure that I was completely happy with the work and service that was offered. I can say that I was. I would recommend them to anyone. Thank You! Patrick Ridgen and Janet Ridgen
Feb 16, 2021
This place was amazing, to meeting Ara for the first time...
This place was amazing, to meeting Ara for the first time to his manager who made me feel welcomed and reassuring me that he could help me go home with a car that night and HE DID. They made the process so easy and went home without any worries. Smiles on my wife’s face as well as mine. Thank you guys for helping us get the car of our dreams.
Dec 15, 2020
Great employees, Great service, Great communication. They...
Great employees, Great service, Great communication. They make you feel comfortable with the decision you make. Each employee I interacted with was very respectful and nice.