Staff
Service
Mike Asatryan
Director Of Fixed Operations
Sales
Rene Robles
Sales Consultant
Mario Garcia
Sales Associate
Reza Shahriar
Finance Manager
JOhnny Briseno
Product Specialist
Joshua Alvarado
Product Specialist
Shayan Ghelichkani
Product Specialist
Jason Farhat
Product Specialist
Sia Raissian
Product Specialist
Omar Hernandez
Commercial Specialist
David Flores
Product Specialist
Finance
Mickel Sophoclis
Finance Manager
Julio Rodriguez
Commercial Specialist
Rodrigo Mancilla
Finance Manager
Administration
Russell Westbrook Team
Administrator
Management
Shadi Abdelhadi
Sales Manager
Michelle Kandilian
Finance Manager
Calvin Gulam
General Sales Manager
Raed Malaeb
Director of Sales & Marketing
Vikas Mehandroo
General Manager
Kashfin Syed
Sales Manager
Parts
Juan Del Rio
Parts Counter Specialist
Armenak Galstyan
Parts Manager
Internet
Flor Gama
BDC Manager
Mike Asatryan
Director Of Fixed Operations
Nov 25, 2020
Great services and fast work. Especially a big thanks to...
Great services and fast work. Especially a big thanks to Paymon. He is very patient and gives extra time to work with us. Defiantly worth the long drive here.
Nov 24, 2020
I had the pleasure of working with Hector Herrera whom in...
I had the pleasure of working with Hector Herrera whom in my eyes is an excellent Service Drive Mgr. He's Professional Knowledgeable and Courteous.
Nov 21, 2020
Mike Vahe and josh took The time evaluate a vehicle I was...
Mike Vahe and josh took The time evaluate a vehicle I was purchasing they told me everything that was wrong with it and give me great advice
Nov 19, 2020
I personally wasn't there with my car but my assistant...
I personally wasn't there with my car but my assistant said the service advisor was very helpful and friendly. The replacement keys took some time to program but was done in the most professional way.
Nov 18, 2020
Heard from other sources that the service was good here....
Heard from other sources that the service was good here. I am closer to dealers in Glendale and other locations. Based on my references I came to Van Nuys for service even though it was inconvenient. But I agree that the work appears to be very well done, and the service advisor was great with communications. I will be back
Rene Robles
Sales Consultant
Nov 24, 2020
One satisfied costume!I’ll be back! Rene went the extra...
One satisfied costume! I’ll be back! Rene went the extra mile to make sure I got what I want. I definitely will recommend to go here.
Nov 24, 2020
He was very accommodating, with great camaraderie. He...
He was very accommodating, with great camaraderie. He was very detailed elaborating all the questions that I asked. I was very satisfied with the deals and the service that he provided to us. Thank you so much to all the employees for accommodating us with courtesy.
Nov 23, 2020
Rene Robles the salesperson who assisted us was very kind...
Rene Robles the salesperson who assisted us was very kind and patience. And also his Manager. I also want to include Mr Leslie of Financial he is very knowledgeable and his explanation is very clear. Even some other staff they are all accommodating. Thank you all.
Nov 19, 2020
Came to this dealership looking for a ram truck, got...
Came to this dealership looking for a ram truck, got lucky I found the truck I was looking at a good price thanks Rene for helping me out to get my dream truck
Nov 17, 2020
I have had the worst experience with you guys I’m still...
I have had the worst experience with you guys I’m still waiting to get my financing figured out & my car was given to me without a spare tire
Mickel Sophoclis
Finance Manager
Dec 01, 2020
Wonderful staff. Attentive and did the best they could to...
Wonderful staff. Attentive and did the best they could to get us a good deal. We left happy and satisfied in our new family car
Nov 23, 2020
Rene Robles the salesperson who assisted us was very kind...
Rene Robles the salesperson who assisted us was very kind and patience. And also his Manager. I also want to include Mr Leslie of Financial he is very knowledgeable and his explanation is very clear. Even some other staff they are all accommodating. Thank you all.
Nov 19, 2020
Came to this dealership looking for a ram truck, got...
Came to this dealership looking for a ram truck, got lucky I found the truck I was looking at a good price thanks Rene for helping me out to get my dream truck
Oct 31, 2020
Great service. Came in there immediately felt welcomed,...
Great service. Came in there immediately felt welcomed, obviously. I had seen a truck online that I liked and they didn't give me the runaround trying to sell me something more expensive. Sales manager was great, even bought us dinner. 👍
Oct 29, 2020
Johnny Briseno was very friendly knowledgeable salesman....
Johnny Briseno was very friendly knowledgeable salesman. I spoke with him over the phone and made an appointment to see Jeep Compass. I bought exactly what I wanted. Price was about 5 grand more then I expected. They said it was protection plan.
Mario Garcia
Sales Associate
Nov 17, 2020
I have had the worst experience with you guys I’m still...
I have had the worst experience with you guys I’m still waiting to get my financing figured out & my car was given to me without a spare tire
Nov 13, 2020
Absolutely top notch service! Hector is the best! Fast...
Absolutely top notch service! Hector is the best! Fast and professional work. Got everything taken care of with great expediency and care. Will recommend to everyone.
Sep 28, 2020
Nice service everybody was so friendly and helpful thanks...
Nice service everybody was so friendly and helpful thanks to that I get my first car and I'm so happy whit it that's
Jun 16, 2020
Every time I get my car serviced here they do a great job...
Every time I get my car serviced here they do a great job ! The people are very friendly ! Best dealership I been to since living in LA
Jun 02, 2020
Ho man Looks really good everytime i drive by feels like...
Ho man Looks really good everytime i drive by feels like i want to get myself a new truck with clean windows and shiny tires. That's how much I like it.
Russell Westbrook Team
Administrator
Nov 28, 2020
Everyone was on point customer service was great... they...
Everyone was on point customer service was great... they have done everything possible to make buying a new r a great experience and would definitely recommend you guys to others
Nov 17, 2020
Awful didn’t even fill the gas up and were rude and a...
Awful didn’t even fill the gas up and were rude and a piece of work horrible sales man only good one was Cyril he was great
Nov 13, 2020
Had a great purchase experience with the team over at...
Had a great purchase experience with the team over at Russell Westbrook. Had a fun test drive and an easy sales experience with Brian. They worked hard to get me as close to the deal I wanted as they could. I walked away in the Jeep I wanted with a great deal.
Oct 15, 2020
Me encanta el servicio que dan se los recomiendo.......me...
Me encanta el servicio que dan se los recomiendo.......me ayudo Alvaro el Guero me tuvo mucha paciencia y se lo agradezco 😘😘😘😘😘😘😉😉😉😉😉😉am so happy
Oct 09, 2020
I waited the amount of time I was told it would take....
I waited the amount of time I was told it would take. Everyone is courteous. Even made me coffee. Waiting area is clean and comfortable.
Julio Rodriguez
Commercial Specialist
Oct 31, 2020
Great service. Came in there immediately felt welcomed,...
Great service. Came in there immediately felt welcomed, obviously. I had seen a truck online that I liked and they didn't give me the runaround trying to sell me something more expensive. Sales manager was great, even bought us dinner. 👍
Sep 30, 2020
Great service and professionalism! Great deal and a...
Great service and professionalism! Great deal and a special thank you to Julian who was my salesman. A+ work on his end. Same goes for the sales manager and the finance department!
Aug 31, 2020
There very kind and work on what you really want I love...
There very kind and work on what you really want I love love love there service always on it and very kind too and always try giving you a great deal
Aug 30, 2020
Both Julio(sales) and Ivan (finance) are tremendously...
Both Julio(sales) and Ivan (finance) are tremendously polite and humble. Everyone at Russell’s is very welcoming and treat you like a friend. Overall an amazing experience.
Aug 26, 2020
First made contact with Ramy by phone and he was very...
First made contact with Ramy by phone and he was very helpful and professional. During the test drives he was communicative and personable. He was patient with all my questions and it was evident he was legitimately trying to help me and make things easier.
Reza Shahriar
Finance Manager
Nov 17, 2020
I have had the worst experience with you guys I’m still...
I have had the worst experience with you guys I’m still waiting to get my financing figured out & my car was given to me without a spare tire
Nov 16, 2020
Mo and Sako hooked me up, Great people great...
Mo and Sako hooked me up, Great people great communication couldn't be more than happy with this purchase recommending this dealership to my friends
Sep 28, 2020
Nice service everybody was so friendly and helpful thanks...
Nice service everybody was so friendly and helpful thanks to that I get my first car and I'm so happy whit it that's
Sep 18, 2020
Called thus crook of a dealership in reference to The...
Called thus crook of a dealership in reference to The check that tgey were supposed to send back to the finance company in May 2020. Lender has not received NOTHING. Mike was extremely Rude as expected by this rip off dealership and then hung up on me. Do not do business here. You will be sorry!
Sep 11, 2020
Worse dealership ever. No customer service. Once the...
Worse dealership ever. No customer service. Once the purchase is complete you no longer matter. Avoid at all possible. None of the management team will return you calls or requests
Rodrigo Mancilla
Finance Manager
Nov 14, 2020
Had a great experience financing my car. Everyone was...
Had a great experience financing my car. Everyone was courteous and professional. Will refer friends and family to this dealership for sales and service both.
Nov 13, 2020
Had a great purchase experience with the team over at...
Had a great purchase experience with the team over at Russell Westbrook. Had a fun test drive and an easy sales experience with Brian. They worked hard to get me as close to the deal I wanted as they could. I walked away in the Jeep I wanted with a great deal.
Nov 02, 2020
Very accommodating helpful and I finally hit the Jeep...
Very accommodating helpful and I finally hit the Jeep Grand Cherokee I’ve been wanting for some years now. Sales man Raman was amazing! Thx to u all.
Oct 15, 2020
Me encanta el servicio que dan se los recomiendo.......me...
Me encanta el servicio que dan se los recomiendo.......me ayudo Alvaro el Guero me tuvo mucha paciencia y se lo agradezco 😘😘😘😘😘😘😉😉😉😉😉😉am so happy
Sep 26, 2020
Great service, Will Recommend to friends and family.Best...
Great service, Will Recommend to friends and family. Best truck sales in San Fernando Rodrigo In financeExcellent customer serviceRecommend Thanks again for the truck 2020 1500 rebel
JOhnny Briseno
Product Specialist
Nov 25, 2020
This dealer has the best selection of pre-owned...
This dealer has the best selection of pre-owned inventory. Vikas, Shadia and Johnny....wow what a team! These guys understand customer service and make the sales process easy as can be! I would recommend buying or servicing from this dealer!
Nov 17, 2020
I have had the worst experience with you guys I’m still...
I have had the worst experience with you guys I’m still waiting to get my financing figured out & my car was given to me without a spare tire
Nov 04, 2020
I recommend this dealership they help you as much as they...
I recommend this dealership they help you as much as they can so they won’t let you down ! Michelle and Johnny were the best !
Oct 29, 2020
Johnny Briseno was very friendly knowledgeable salesman....
Johnny Briseno was very friendly knowledgeable salesman. I spoke with him over the phone and made an appointment to see Jeep Compass. I bought exactly what I wanted. Price was about 5 grand more then I expected. They said it was protection plan.
Oct 04, 2020
Very talented salesmen and management. They helped make...
Very talented salesmen and management. They helped make my purchase easy and worries free. The floor manager Sako was very knowledgeable and friendly, made the process smooth and quick. I recommend this dealership.
Shadi Abdelhadi
Sales Manager
Nov 25, 2020
This dealer has the best selection of pre-owned...
This dealer has the best selection of pre-owned inventory. Vikas, Shadia and Johnny....wow what a team! These guys understand customer service and make the sales process easy as can be! I would recommend buying or servicing from this dealer!
Oct 07, 2020
op·por·tu·ni·tyNouna set of circumstances that makes it...
op·por·tu·ni·ty Noun a set of circumstances that makes it possible to do something. I’ve been rejected from 13 different dealers in the pass 4 years due to having terrible credit I messaged Jonathan just to get information on a car and I told him I had a credit scored of 57, I didn’t have a license, and only had 500 downpayment. He didn’t asked me forgot non of that all he asked me was for an opportunity. On my way to the dealer I was looking to see what buses would take me back home, I left from the dealer with a car. Jonathan you are a man of your word.
Sep 29, 2020
I have had a lot of cars over my lifetime and this is by...
I have had a lot of cars over my lifetime and this is by far the worst dealership and worst service department that I have ever dealt with. Everyone is wearing their masks right under their noses, and very little safety precautions taken. Took my car for service and received it a few days later completely dirty as it was parked outside and they didn't have the decency to clean it. The only thing that I'm satisfied with is that my lease is about to end so hopefully I never have to step foot into this place again. These past few experiences convinced me to never go with Dodge or this dealership again.
Sep 19, 2020
Everything is unorganized. Was told numerous times that I...
Everything is unorganized. Was told numerous times that I would get a loaner and come to find out when I walked in that the due bill was completely wrong from the get go without a loaner, and that I was going to get an extra pair of wheel locks when they were already installed a week prior. Waited almost two weeks to get my windshield replaced due to a shipping issue from the dealer. Happy that I got a loaner vehicle, which was strange since it literally just came off the truck without being inspected by anyone from the dealership and still had the lockbox in the backseat....
Sep 11, 2020
Worse dealership ever. No customer service. Once the...
Worse dealership ever. No customer service. Once the purchase is complete you no longer matter. Avoid at all possible. None of the management team will return you calls or requests
Michelle Kandilian
Finance Manager
Dec 01, 2020
Very nice people. I really appreciate how they handled...
Very nice people. I really appreciate how they handled everything. They took care of business and I like that. Me n my wife was satisfied. Thank you guys very much.
Nov 25, 2020
Daisy was an amazing help, and her knowledge of cars is...
Daisy was an amazing help, and her knowledge of cars is on point. Thank you to her everything went well and great. Love my car. Will definitely be recommending my people to her. Thanks Daisy !!😊😊 also Michelle was nice and Alan was so kind and helpful with my car as well. Them 3 deserve a raise lol . They were so nice and made everything feel right.
Nov 18, 2020
I’ll keep my review short. The only reason I went back...
I’ll keep my review short. The only reason I went back was because of Mohammed Zaman, he provided excellent service. Michelle was also great with getting all my paperwork ready quickly and efficiently
Nov 11, 2020
Van Nuys russell westbrook all I can say that I got...
Van Nuys russell westbrook all I can say that I got exactly what I was looking for on a big horn pick up truck and the best deal with a low lease monthly payment it only took me 2 hrs to deal. I really recommend to everyone the customer service to a client and best deal to negotiate ?
Nov 04, 2020
I recommend this dealership they help you as much as they...
I recommend this dealership they help you as much as they can so they won’t let you down ! Michelle and Johnny were the best !
Joshua Alvarado
Product Specialist
Nov 23, 2020
I was looking for a 2019 Ignition orange Ram 1500 and...
I was looking for a 2019 Ignition orange Ram 1500 and there it was with 3500 miles in great condition for 32k. They took my 2016 Ram for trade in, paid it off and my credit union wrote them a check. I was only there for 1 hour. Thanks guys. I have 5k miles on it now and very satisfied. Hopefully I will buy my next Ram here as well.
Nov 21, 2020
Mike Vahe and josh took The time evaluate a vehicle I was...
Mike Vahe and josh took The time evaluate a vehicle I was purchasing they told me everything that was wrong with it and give me great advice
Nov 17, 2020
I have had the worst experience with you guys I’m still...
I have had the worst experience with you guys I’m still waiting to get my financing figured out & my car was given to me without a spare tire
Nov 15, 2020
Great deal on a 2020 ram 2500 they are will to work with...
Great deal on a 2020 ram 2500 they are will to work with no matter how the terms are for your purchase they will advise you with multiple options
Oct 02, 2020
Ugg. I don't even want to talk about it. It's too much to...
Ugg. I don't even want to talk about it. It's too much to type. From lies to features not being on the car to being charged for things i didn't want....list goes on. Don't do it
Juan Del Rio
Parts Counter Specialist
Nov 04, 2020
Best in classBest in class Best in classBest in...
Best in class Best in class Best in class Best in class Best in class Best in class Best in class Best in class Best in class
Oct 06, 2020
The dealership was great. It was my first time using...
The dealership was great. It was my first time using them as I just moved from Chicago to LA. All in all a nice group of employees.
Aug 22, 2020
Dealer is fraudulent and steals from their customers. Do...
Dealer is fraudulent and steals from their customers. Do not buy your car here unless you want to be completely taken advantage of. Dealer uses unethical practices and tries to run customers through like cattle.
Aug 12, 2020
🙏THANK U SO MUCH 4 Yr Great Services 2 All your...
🙏THANK U SO MUCH 4 Yr Great Services 2 All your Customers🤗 May ✨GOD 🌈BLESS U All & Company. 🙏TNX SO MUCH Jimmy & Anthony🤗 PS. TNX SO MUCH for the Good Discounts too!😊
Jul 16, 2020
From purchase to maintenance all of my visits to Russell...
From purchase to maintenance all of my visits to Russell Westbrook have been good experiences. I have always been treated as if I matter as a person and felt welcome,. All of the services My truck required and extras I asked for were done in good time and to my satisfaction. The best dealership experiences I have had thanks to a great staff.
Shayan Ghelichkani
Product Specialist
Nov 17, 2020
I have had the worst experience with you guys I’m still...
I have had the worst experience with you guys I’m still waiting to get my financing figured out & my car was given to me without a spare tire
Nov 12, 2020
I bought my car from Mr Shayan, i am very happy of what...
I bought my car from Mr Shayan, i am very happy of what he offered me, I'm glad that i did work with shayan and got the car from him. i took my car to service for the first time and also Hector was helpful too. The people in there are very nice thanks guys
Nov 10, 2020
I was originally coming in to Russell Westbrook to sell a...
I was originally coming in to Russell Westbrook to sell a car of ours. I was not expecting to be walking out with the car I’ve been wanting for the last year. I had been struggling trying to find a gladiator that fit me and my budget. Due to COVID inventory around hasn’t been the greatest but the team at Russell Westbrook had a wide variety and found a perfect match for me. Everyone there was so welcoming and helpful to me and one another. I had Raed, peter, bappi, and Leslie helping me throughout the day and every one of them made me feel comfortable and confident in the whole process. It was my first time getting a car under my name and they helped walk me through every step of the way! I definitely will be sending everyone I know there to be getting their next car. Highly recommend!
Nov 02, 2020
Very accommodating helpful and I finally hit the Jeep...
Very accommodating helpful and I finally hit the Jeep Grand Cherokee I’ve been wanting for some years now. Sales man Raman was amazing! Thx to u all.
Sep 28, 2020
Nice service everybody was so friendly and helpful thanks...
Nice service everybody was so friendly and helpful thanks to that I get my first car and I'm so happy whit it that's
Jason Farhat
Product Specialist
Nov 28, 2020
Could’ve not asked for a nicer guy. Very patient, and...
Could’ve not asked for a nicer guy. Very patient, and very respectful. He made an agonizing task much easier. Give that boy a raise!
Nov 19, 2020
Amazing service great employees help me get into a truck...
Amazing service great employees help me get into a truck fast easy and with out a hassle I recommend this place to any new time buyers
Nov 17, 2020
I have had the worst experience with you guys I’m still...
I have had the worst experience with you guys I’m still waiting to get my financing figured out & my car was given to me without a spare tire
Nov 09, 2020
Definitely had a good experience with this dealership.....
Definitely had a good experience with this dealership.. The people were very kind and helpful and that's what you look for when trying to purchase a vehicle
Nov 01, 2020
Called him to get 2019 charger which was listed...
Called him to get 2019 charger which was listed officially on their website 22k . Jason was very rude and arrogant he want to sell me the car 26500 force me to buy their package . He doesn’t have any sells skills and don’t even try to work it out . I don’t recommend him at all .
Sia Raissian
Product Specialist
Nov 17, 2020
I have had the worst experience with you guys I’m still...
I have had the worst experience with you guys I’m still waiting to get my financing figured out & my car was given to me without a spare tire
Nov 16, 2020
Mo and Sako hooked me up, Great people great...
Mo and Sako hooked me up, Great people great communication couldn't be more than happy with this purchase recommending this dealership to my friends
Nov 10, 2020
These guys are 100% customer service oriented and they...
These guys are 100% customer service oriented and they definitely exceeded my expectations I was actually doing my first cross-country road trip on my 2019 dodge ram 1500 from New York to LA and somehow my transmission broke. Jimmy What is my customer service agent who went above and beyond to help me out with the issue of getting a loaner and then the truck at another problem right after it was ready he made that right as well without any hesitations will recommend anyone with dodge Chrysler or any other makes and models of cars go to these guys first
Nov 04, 2020
I recommend this dealership they help you as much as they...
I recommend this dealership they help you as much as they can so they won’t let you down ! Michelle and Johnny were the best !
Oct 17, 2020
This was my 7th lease, easily the best dealership I’ve...
This was my 7th lease, easily the best dealership I’ve worked with. Customer service was beyond all the rest. Would highly recommend to anyone!
Armenak Galstyan
Parts Manager
Nov 21, 2020
Mike Vahe and josh took The time evaluate a vehicle I was...
Mike Vahe and josh took The time evaluate a vehicle I was purchasing they told me everything that was wrong with it and give me great advice
Nov 10, 2020
These guys are 100% customer service oriented and they...
These guys are 100% customer service oriented and they definitely exceeded my expectations I was actually doing my first cross-country road trip on my 2019 dodge ram 1500 from New York to LA and somehow my transmission broke. Jimmy What is my customer service agent who went above and beyond to help me out with the issue of getting a loaner and then the truck at another problem right after it was ready he made that right as well without any hesitations will recommend anyone with dodge Chrysler or any other makes and models of cars go to these guys first
Nov 04, 2020
Best in classBest in class Best in classBest in...
Best in class Best in class Best in class Best in class Best in class Best in class Best in class Best in class Best in class
Aug 12, 2020
🙏THANK U SO MUCH 4 Yr Great Services 2 All your...
🙏THANK U SO MUCH 4 Yr Great Services 2 All your Customers🤗 May ✨GOD 🌈BLESS U All & Company. 🙏TNX SO MUCH Jimmy & Anthony🤗 PS. TNX SO MUCH for the Good Discounts too!😊
Jul 16, 2020
From purchase to maintenance all of my visits to Russell...
From purchase to maintenance all of my visits to Russell Westbrook have been good experiences. I have always been treated as if I matter as a person and felt welcome,. All of the services My truck required and extras I asked for were done in good time and to my satisfaction. The best dealership experiences I have had thanks to a great staff.
Calvin Gulam
General Sales Manager
Sep 29, 2020
I have had a lot of cars over my lifetime and this is by...
I have had a lot of cars over my lifetime and this is by far the worst dealership and worst service department that I have ever dealt with. Everyone is wearing their masks right under their noses, and very little safety precautions taken. Took my car for service and received it a few days later completely dirty as it was parked outside and they didn't have the decency to clean it. The only thing that I'm satisfied with is that my lease is about to end so hopefully I never have to step foot into this place again. These past few experiences convinced me to never go with Dodge or this dealership again.
Sep 11, 2020
Worse dealership ever. No customer service. Once the...
Worse dealership ever. No customer service. Once the purchase is complete you no longer matter. Avoid at all possible. None of the management team will return you calls or requests
Aug 22, 2020
Dealer is fraudulent and steals from their customers. Do...
Dealer is fraudulent and steals from their customers. Do not buy your car here unless you want to be completely taken advantage of. Dealer uses unethical practices and tries to run customers through like cattle.
Aug 09, 2020
Bad service and lack of communication. I had appointment...
Bad service and lack of communication. I had appointment at 730am and they didn’t open my Jeep up until the end of the day. I requested tires have air and wash vehicle and NONE of it was done! Waste of my time, do not recommend this place. They talk the talk but real lack of management. I still have to get my Jeep repaired such a waste of time
Jun 25, 2020
They performed warranty work on my new 2019 JL Rubicon....
They performed warranty work on my new 2019 JL Rubicon. First they said would not work o Jeep due t towing safety equipment. When I brought a small team to dealer, the mechanic said wait a minute you don’t have to remove all . The guys helping were not too happy taking half Day off. They had no fix for wandering, death wobble and transfer case slipping to neutral from low range. Also tech dropped tool on fender causing deep scratches
Omar Hernandez
Commercial Specialist
Nov 17, 2020
I have had the worst experience with you guys I’m still...
I have had the worst experience with you guys I’m still waiting to get my financing figured out & my car was given to me without a spare tire
Nov 16, 2020
Mo and Sako hooked me up, Great people great...
Mo and Sako hooked me up, Great people great communication couldn't be more than happy with this purchase recommending this dealership to my friends
Nov 07, 2020
Awesome experience from start to finish.Professional and...
Awesome experience from start to finish. Professional and on top of their game over there. Can’t see myself going anywhere else for quite some time.
Sep 07, 2020
Good customer service. The salesman was thorough, helpful...
Good customer service. The salesman was thorough, helpful and very professional. The finance company department was very n professional as well. They took care of us.
Aug 30, 2020
Everyone here is always so polite, and helpful. They...
Everyone here is always so polite, and helpful. They don't seem to BS you very straightforward. Been here 2 times now. Great dealerxxxx for sure. Highly recommend going to them.
Raed Malaeb
Director of Sales & Marketing
Nov 10, 2020
I was originally coming in to Russell Westbrook to sell a...
I was originally coming in to Russell Westbrook to sell a car of ours. I was not expecting to be walking out with the car I’ve been wanting for the last year. I had been struggling trying to find a gladiator that fit me and my budget. Due to COVID inventory around hasn’t been the greatest but the team at Russell Westbrook had a wide variety and found a perfect match for me. Everyone there was so welcoming and helpful to me and one another. I had Raed, peter, bappi, and Leslie helping me throughout the day and every one of them made me feel comfortable and confident in the whole process. It was my first time getting a car under my name and they helped walk me through every step of the way! I definitely will be sending everyone I know there to be getting their next car. Highly recommend!
Sep 29, 2020
I have had a lot of cars over my lifetime and this is by...
I have had a lot of cars over my lifetime and this is by far the worst dealership and worst service department that I have ever dealt with. Everyone is wearing their masks right under their noses, and very little safety precautions taken. Took my car for service and received it a few days later completely dirty as it was parked outside and they didn't have the decency to clean it. The only thing that I'm satisfied with is that my lease is about to end so hopefully I never have to step foot into this place again. These past few experiences convinced me to never go with Dodge or this dealership again.
Sep 11, 2020
Worse dealership ever. No customer service. Once the...
Worse dealership ever. No customer service. Once the purchase is complete you no longer matter. Avoid at all possible. None of the management team will return you calls or requests
Aug 22, 2020
Dealer is fraudulent and steals from their customers. Do...
Dealer is fraudulent and steals from their customers. Do not buy your car here unless you want to be completely taken advantage of. Dealer uses unethical practices and tries to run customers through like cattle.
Aug 09, 2020
Bad service and lack of communication. I had appointment...
Bad service and lack of communication. I had appointment at 730am and they didn’t open my Jeep up until the end of the day. I requested tires have air and wash vehicle and NONE of it was done! Waste of my time, do not recommend this place. They talk the talk but real lack of management. I still have to get my Jeep repaired such a waste of time
Vikas Mehandroo
General Manager
Nov 25, 2020
This dealer has the best selection of pre-owned...
This dealer has the best selection of pre-owned inventory. Vikas, Shadia and Johnny....wow what a team! These guys understand customer service and make the sales process easy as can be! I would recommend buying or servicing from this dealer!
Nov 07, 2020
Awesome experience from start to finish.Professional and...
Awesome experience from start to finish. Professional and on top of their game over there. Can’t see myself going anywhere else for quite some time.
Sep 29, 2020
I have had a lot of cars over my lifetime and this is by...
I have had a lot of cars over my lifetime and this is by far the worst dealership and worst service department that I have ever dealt with. Everyone is wearing their masks right under their noses, and very little safety precautions taken. Took my car for service and received it a few days later completely dirty as it was parked outside and they didn't have the decency to clean it. The only thing that I'm satisfied with is that my lease is about to end so hopefully I never have to step foot into this place again. These past few experiences convinced me to never go with Dodge or this dealership again.
Sep 29, 2020
The worst dealership on the planet. Took six hours to...
The worst dealership on the planet. Took six hours to complete a lease deal and over three months to close it out. Zero respect for customers safety during pandemic, extremely rude and non cooperative. DO NOT USE THIS DEALERSHIP!
Sep 24, 2020
I liked this dealership! I order my 2021 Jeep Wrangler...
I liked this dealership! I order my 2021 Jeep Wrangler through them and I had an amazing experience. They kept me posted about my card status and My Jeep came exactly like how I order it. Thank you guys
David Flores
Product Specialist
Dec 01, 2020
Wonderful staff. Attentive and did the best they could to...
Wonderful staff. Attentive and did the best they could to get us a good deal. We left happy and satisfied in our new family car
Nov 17, 2020
I have had the worst experience with you guys I’m still...
I have had the worst experience with you guys I’m still waiting to get my financing figured out & my car was given to me without a spare tire
Nov 12, 2020
Great sales department, David Flores is the best,...
Great sales department, David Flores is the best, friendly, personable and willing to assist in any situation. Benny in the service department is the best person I have ever worked with.
Sep 29, 2020
The worst dealership on the planet. Took six hours to...
The worst dealership on the planet. Took six hours to complete a lease deal and over three months to close it out. Zero respect for customers safety during pandemic, extremely rude and non cooperative. DO NOT USE THIS DEALERSHIP!
Sep 28, 2020
Nice service everybody was so friendly and helpful thanks...
Nice service everybody was so friendly and helpful thanks to that I get my first car and I'm so happy whit it that's
Flor Gama
BDC Manager
Jul 03, 2020
It was a little disappointed at the time we made a deal...
It was a little disappointed at the time we made a deal for my used car, i do appreciated management intervention to provide us with what was promised to us, the car was a good deal Thought no doubt about it.
Jun 20, 2020
I leased a new Jeep. They had a great selection. Flor was...
I leased a new Jeep. They had a great selection. Flor was super helpful setting up an appointment for us. Julian has that super easy going friendly Midwest personality. Julio made the paperwork easy. An overall great experience.
Jun 09, 2020
I had a great experience at russell westbrook dealership....
I had a great experience at russell westbrook dealership. Good, honest and helpful people. I'm happy with the service they offered me and it was fast purchasing my new vehicle.
Jun 08, 2020
You guys are the worst dealership I have ever done...
You guys are the worst dealership I have ever done business with , once we bought the car no one would return my calls , just transferred the calls.
Jun 02, 2020
Ho man Looks really good everytime i drive by feels like...
Ho man Looks really good everytime i drive by feels like i want to get myself a new truck with clean windows and shiny tires. That's how much I like it.
Kashfin Syed
Sales Manager
Nov 12, 2020
I had a great experience with Mr. Sid, he was very...
I had a great experience with Mr. Sid, he was very Professional and was respectful of my time. I will definitely recommend him and his dealership. Thank you Russell Westbrook Jeep.
