Customer Testimonials

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DealerRater Mar 1, 2021

Payman! And Mike took the best care of me while serving my Jeep Commander. They went out of their way to make sure that I was completely happy with the work and service that was offered. I can say that I was. I would recommend them to anyone. Thank You! Patrick Ridgen and Janet Ridgen

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Google Mar 1, 2021

Great buying experience in a stress-free environment! Thank you Abier and Eric!

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DealerRater Mar 1, 2021

Perfect experience and Payem helped me out with the utmost courtesy and respect. He addressed all my concerns and even got me out early from the dealership knowing I had a busy schedule.

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Google Mar 1, 2021
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Google Mar 1, 2021

We came in looking for a car and Erick m and Erick lopes and Laso were very helpful they did everything they could and made it a great experience

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DealerRater Mar 1, 2021

This dealership has very helpful, friendly staff. From the moment you walk in the door to the staff is ready make your car buying experience a great one. I would defiantly recommend it to a friend who is interested in purchasing a car.

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DealerRater Feb 28, 2021

Excellent customer service , work well done as promised, on time, explained the procedure and the parts needed to be replaced and everything is covered by the manufacturer.

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DealerRater Feb 28, 2021

Eddie was my Service advisor I had great experience on my Wrangler JLUR service there with very knowledgeable person makes your visit easier will visit again!!

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Google Feb 27, 2021

I will definitely be recommending my friends and family over here to get a new car ! Everyone was super friendly and patient with me . Loved the vibe at this dealership they definitely make sure you walk out of here 100 percent satisfied. I was helped out by Randy , Erick and a couple other employees loved them all .

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Google Feb 26, 2021

They attended me good very helpful (Ivan Suarez)

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Google Feb 26, 2021

Thank you Bryant maltez was great was the best sales Laso the desk manager was fast and gave me the best deal I will be coming back and sending friends and family to them. Batty morning he finance manager was great he was fast.

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Google Feb 26, 2021

Just bought a new car thanks to Stephanie! What a great and easy experience. Hassle free and she got straight to the point ! I’m happy I came here and also thanks to the managers Eric lopes and laso.

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Google Feb 26, 2021

Laso, Eric Lopes and Zamman....What are great team! They made my procces very easy and I got a great deal on my new truck.

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Google Feb 26, 2021

Just bought a 2019 JEEP renegade and i couldn't be any happier with the service i was provided! Eric lopes made the deal happen along with laso and stephanie. If you guys are looking to purchase a vehicle i highly recommend them! Thank you guys i will definitely be back!!

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Google Feb 26, 2021

LASO WAS AN AMAZING HELP. Stephanie helped us with the test drive. Eric helped us with the pricing. And Laso made sure the process was easy and smooth. I recommend going through laso. He’s a younger guy but he knows what he’s doing and makes it so effortless. Russell Westbrook is the place to buy a car. Thanks team for helping my family today. We don’t buy cars that often but you made it so easy. I wouldn’t mind doing it again 🙂 ahaha. Thanks laso.

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Google Feb 26, 2021

Laso And Eric were a great help.

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Google Feb 26, 2021

Laso and Eric were great help, would recommend them to anyone I know, great customer service and very on hand

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Google Feb 26, 2021

Great Customer Service. Had a recent experience with Laso, Eric and Ryan and was completely blown away by their approach, Customer service and how hard they worked to make me happy with my purchase. I wasn’t even in the market for a new car but they gave the best deal and made sure i was completely satisfied. Never felt better leaving a car dealership. If you need a new vehicle, i highly suggest you come here and ask for any of those guys. Thanks Russell Westbrook Dealership along with the great team with Ryan, Laso, and Eric.

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DealerRater Feb 26, 2021

Excellent service from Service Advisor Payman Arjang and his co workers. Quick oil change and car wash. Friendly and Professional. End end end end end

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DealerRater Feb 26, 2021

Great experience, excellent sales personnel, most definitely going back for another charger. Got it fresh off the Lot, it was the best choice I’ve done going to this dealership.

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Google Feb 25, 2021

Went in to get a car today sales rep by the name of Randy was amazing he went out of his way showing me the vehicle. Definitely refer him to anybody he will take care of you and make you feel at home. His manager Eric and Laso were a great help they ensured i was satisified and that Randy had taken care of me. Will be referring to all my friends and family..

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DealerRater Feb 25, 2021

Excellent service and customer service. Expected to take my car home the same day but parts were not available. They called and paid for my Uber home. Definitely recommend dealership and I will be back. Thank you.

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DealerRater Feb 24, 2021

I’m a proud owner of a 2018 ram 2500 thanks to the great customer service from the guys at Russell Westbrook. A special thanks to Omar Hernandez, Julio Rodriguez, from the commercial vehicles department and Md Asaduzzaman, the finance manager. They all were very patient and understand and took great care of me.

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DealerRater Feb 24, 2021

I thought the check in process was efficient. It was nice that they checked my tire pressure and provided a curtesy car wash before I checked out

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Google Feb 24, 2021

Al and Omar were amazing. Very helpful and got us in a awesome new vehicle.

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Google Feb 23, 2021

Came in looking for a 2020 charger and was helped by Ivan Antonio and Omar Esqueda, amazing customer service and all around great guys, they were extremely helpful, definitely recommend coming to this dealership and especially doing business with these two gentlemen.

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Google Feb 23, 2021

Amazing help be sure to visit Md asaduzzaman for all your finance needs. 👍🏻

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Google Feb 23, 2021

RED KEY LIFE!!!! Absolutely amazing service!! Everyone-Ozzy, Rene, Eduardo and Ryan were awesome! Buying a car is always an ordeal but everyone here made it so easy! I am HAPPY BEYOND IMAGINATION right now. Thank you everyone!

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Google Feb 23, 2021

Went yesterday to buy my new Jeep Compass. The dealer is nice and clean. I originally wanted the blue color but then I wanted to see how the red one look like. Shayan gracefully went to pick up the red and placed them next to each other so I could see and decide which color is best. I bought the red. Then into finance, let me tell you that I'm a very difficult person to deal with, but MD was very polite and calm and provided me with a great service. Thank you to both of you for all ...

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DealerRater Feb 23, 2021

Want to thank the team that was able to help me get my ram 1500. Maggy in internet services. Cesar Ramírez in sales. Ozzy the manager and Russ in finance.

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DealerRater Feb 23, 2021

Jose and Sam from finance we’re both very knowledgeable and quick in getting us through the process. Making our car buying experience more joyful vs. painstakingly dreadful. Thank you very much for your excellent customer service. Toni Childers

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Google Feb 22, 2021

Al and Omar made it happen! Got me out of my lease and into a brand new Jeep! Great guys & dealer. Great location and fair prices!

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Google Feb 22, 2021

This place was quick and easy and everyone was welcoming and nice. My favorite salesperson of all time “JAY” definitely helped me a lot in past and made things so much easier and made me feel very comfortable in finance this time . Definitely coming back to Jay syed again to get couple more deals for my in law’s family. Thank you JAY AND TEAM WESTBOOK

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Google Feb 22, 2021

Awesome dealer Great service from both Luke and Ryan.

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Google Feb 22, 2021

Lasso and Erick Lopes were amazing helped me out and got me the best deal!

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Google Feb 22, 2021

Came to Russell Westbrook Ram, and was immediately was greeted by a salesman Julio and Luis were funny and easy to talk to. Got the truck I wanted. I recommend them if your looking for a new ride.

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Google Feb 22, 2021

Luis Lepeda was so patient with us ! While making our decision also shout out to Rodriso & Omar por la paciencia también ! They have awesome customer service !!! Thanks again I highly recommend coming here!

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Google Feb 22, 2021

Went in today to look at Ram trucks and ended up driving out with a all new ram 1500 thanks to Eric lopes laso and most importantly simba very quick and easy car buying experience I will continue to recommend them to everyone thanks Russell Westbrook team!

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Google Feb 22, 2021

Went in today and came out with a beautiful Jeep. Thanks to Md Asaduzzaman for the fast paper work and signing! Very polite and explained everything thoroughly. This place was great. Big lot for Jeeps and stuff. Also thanks to Mr. De La Cruz for his help with the sale and showing us the cars.

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DealerRater Feb 22, 2021

Bryant Maltez was great. Showed me the right vehicle and worked with me to get me a great deal. Recommending him to everyone who needs a great truck.

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Google Feb 22, 2021

Luis Zepeda, Omar and Eduardo were great. They helped me get into the car we were looking for.

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Google Feb 21, 2021

The best dealership ever! My car salesman Ryan did everything on his power to get me the best deal possible, and with the help of the financial adviser MD I get to have the best rates possible, he spend the whole night calling banks and finally we got the best offer out there.

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Google Feb 21, 2021

Lask and justin got me my dream car. They treated me with respect and patience. Im blessed to work with them and help me get my dream come true. Thanks laso

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Google Feb 21, 2021

I’m happy i came to Russell Westbrook of van nuys!!! Eric lopes laso and Ryan all did an amazing job on getting me approved on my new 2021 Jeep Wrangler ! Make sure you ask for Ryan Anderson in sales excellent service you can’t miss him he’s 7 ft tall !!

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Google Feb 21, 2021

Thank you Russell Westbrook CDJR! I love my new Jeep! Ryan Anderson Eric Lopes and Laso made the whole process super easy and fun for me. Ryan is the best sales man ever! Love him

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Google Feb 21, 2021

Just bought a JEEP Compass from Russell Westbrook and got really good service from ‘Ray’and ‘Ozzy’. Also the finance manager ‘Jay’,was very thorough in helping finance the car and explaining the details. They made buying hassle-free and were honest about the details. I am coming back for another JEEP, when I need a car for my younger son.

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Google Feb 21, 2021

Came by to Russell Westbrook CDJR. The guys here were great Ryan Anderson was a great salesman and very kind and Eric and Laso got us the best deal. Great customer service, would definitely come visit and get yourself a great car!

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Google Feb 21, 2021

Eric Lopez, Abir, Lazo are great guys! They made trading my car for a newer car experience great. Abir new exactly what car we were looking for. Abir took his time to show us a few choices ultimately leading to the car we loved! Eric Lopez made it happen! Will recommend getting your next car here!

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Google Feb 21, 2021

Ara really worked with us to get the best deal possible. He was very knowledgeable about the car and the deals, plus he’s cool guy in general. If you go here, ask for Ara!!!

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Google Feb 21, 2021

Had a great experience leasing a car from José. He was very friendly and gave me a great deal on my new Jeep. Going to car dealerships can be a frustrating experience but he made it very easy.

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Google Feb 21, 2021

Laso and Stefanie gave us a great experience selecting a car and the best options we had. They went over everything and answered any concerns and questions we had. They made our experience enjoyable and us feel at home stress free. Would definitely come here aging to buy another car or if you are just looking to buy and have questions. Exceeded my expectations in giving me different options and giving me the best deals. Whether if it’s your first time or second time buying a vehicle I would recommend coming here.

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Google Feb 21, 2021

Laso and Stephanie were great. Helped me get my first car. And gave me very good and in depth plans for how to make my payment process easier.

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Google Feb 21, 2021

Laso and Stephanie were great they really laid down a good plan for me to pay off my loan. Very well explained the process and gave me helpful tips for down the road.

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Google Feb 21, 2021

This was hands down the most seamless, professional and fun truck buying experience I have ever had! Massive shout out to the all star sales team that made this happen! Thank you to the best closer in the game Humayun Kablor and the lead man Joe!

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Google Feb 21, 2021
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Google Feb 21, 2021
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Google Feb 20, 2021
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Google Feb 20, 2021

Came to Russell Westbrook in Van Nuys my boys Eric lopes, Eric andres and luso were amazing, and luso made it possible to get my new truck

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Google Feb 20, 2021

Patrick was so awesome and helpful. We purchased our car from here and the customer service was above and beyond. My husband and I would highly recommend this dealer for anyone looking to buy new or used.

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Google Feb 20, 2021

Had the best experience today on my purchase. Laso was extremely helpful. He didn’t give me a run around. He offered me water and made me feel comfortable in my purchase. I felt 0 pressure. Speaking of zero he gave my mom Zero percent. Ask for Laso he’s the best manager I worked with. Usually a car purchase experience is stressful but I was at ease. Thanks Laso ! Make sure you ask for him on your way in.

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Google Feb 20, 2021
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Google Feb 20, 2021

Laso was a great help to me he made my experience very nice and easy. I purchased a Dodge Charger 2020 and came back with my friend and she got a Dodge Challenger. Awesome dealership. Thank you Laso!

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Google Feb 20, 2021

Louis Zepeda is the man! He took very very very good care of us. But afterwards Badie the Finance Manager took even better care of us. Best finance manager ever! We love Russell Westbrook CDJR. Also thank you to Eduardo and Omar!

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Google Feb 20, 2021

laso, Sergio and eric lopes were great and they removed my theft patrol.

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Google Feb 20, 2021

The guys here are amazing! Thank you Randy,Eric lopes and Laso for doing everything in your power to help me get my dream car!! You guys are awesome! Definitely recommend coming to these guys! And i will for sure be back.

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Google Feb 20, 2021

Randy is an amazing salesman easy to talk to and he’s a Lakers fan! Eric Lopes and Luso are awesome helped me get the car that I wanted at a great price I would recommend everyone to come here looking to get a great deal on amazing cars!!

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DealerRater Feb 20, 2021

Was not told correct information when I made Appt thus ruined my plans for the day then waited a long time for my Uber pick up- I think they forgot to place pick up. Also I had to follow up in later afternoon to see when car would be ready

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DealerRater Feb 20, 2021

Walid was extremely helpful. I was able to get the vehicle I wanted for a price I could afford. Glad I came to this dealer.

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DealerRater Feb 20, 2021

Great service and they were quick about it too! They gave me recommendations and prices to get my car back into shape. They even washed my car after everything was fixed at no extra charge.

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DealerRater Feb 19, 2021

John the used car manager, has helped me so much! Best customer service I’ve ever received from any dealership! Entire service process made simple!

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DealerRater Feb 18, 2021

I had such an excellent buying experience at Russell Westbrook. Patrik Dirsahakian and Omar Esqueda were absolutely attentive, friendly and knowledgeable. I would highly recommend this dealership for the best service for purchasing a new vehicle.

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Google Feb 18, 2021
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DealerRater Feb 18, 2021

I would recommend Anna and Walid. They were the ones that worked hard to get me in my car and at a good rate. Definitely would come back again for my next purchase thank you.

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Google Feb 17, 2021

Laso is the best sales manager I’ve dealt with. I was having trouble with my car and instead of pressuring me to buy a new car, he helped me take care of the issue at hand. I felt very taken care of the entire time. He’s the best. 10/10 recommend!

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DealerRater Feb 17, 2021

The cakes man Ivan an the finance manager made my experience with dodge amazing I’m recommending them an RWDoge to all my friends 😁 Thank you 🙏 guys

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Google Feb 17, 2021

Fast service

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DealerRater Feb 17, 2021

Really like the atmosphere and they were really professional. Went above and beyond to meet my expectations. We were looking for a 2019 Ram work truck but unfortunately it was sold. We ended up with a 2020 Ram.

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DealerRater Feb 17, 2021

Great service. Very good people skills, diligent great at getting the sale no matter the loss of funds. Definitely would work with them again and refer

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DealerRater Feb 17, 2021

Quick responses from Hector by text. Awesome! That’s all but it has to be twenty five words so it makes me type more. Thanks

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DealerRater Feb 16, 2021

Staff was welcoming as soon as I stepped on the lot. I had told a gentleman that I had a meeting with a sales agent, and he directed me to him. All was nice from then on.

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DealerRater Feb 16, 2021

This place was amazing, to meeting Ara for the first time to his manager who made me feel welcomed and reassuring me that he could help me go home with a car that night and HE DID. They made the process so easy and went home without any worries. Smiles on my wife’s face as well as mine. Thank you guys for helping us get the car of our dreams.

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DealerRater Feb 16, 2021

Alex was incredible! He was polite and attentive; he went above and beyond during this difficult situation. My wife and I enjoy working with Alex.

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Google Feb 16, 2021

Excellent excellent excellent customer service!!!!!! I’m really indecisive and had no idea what car I really wanted and Omar, Eric & Laso made it happen! They also gave me a really good deal. I highly recommend this dealership! The salesmen are funny & super cool too!!!

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Google Feb 16, 2021

If anyone were to ask me what Jeep dealership I were to recommend for a good price and service it would be this one. Upon arrival we were greeted an attended to right away by Eric Lopez, Luke and Laso! We came in knowing what we wanted and they searched they large inventory to find the car that had everything I wanted. After some negotiation I was able to get the best price I could find in the Los Angeles area and I left with a brand new car the same day. This has honestly been the best service and ...

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DealerRater Feb 16, 2021

I would recommend friends and family to this dealership for service and sales they take care of you like a family member prices are great

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DealerRater Feb 15, 2021

I had great buying experience getting my dodge rebel everything went smoothly and fast ,Patrick was the sales person who took care of all the buying process ,made everything easy and professional.

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DealerRater Feb 15, 2021

Best customer service i personally have ever had at a dealership. All the staff was very help and answered all my questions with a good attitude

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Google Feb 15, 2021

(Translated by Google) Okay (Original) Bueno

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DealerRater Feb 15, 2021

Awesome. Very happy with my purchase. Will be doing business again with this dealership in the future. Glad they were able to work with me. Thank you to everyone who helped me.

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DealerRater Feb 14, 2021

By far the best deal in Southern and Northern California! Most of the staff members were attentive, friendly, and tried very hard to meet all of our needs and concerns!

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DealerRater Feb 14, 2021

Still having the same issue I went it for. When picking up car keys were just handed unable to find location of car. No directions given

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Google Feb 13, 2021
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DealerRater Feb 13, 2021

Great service and follow up. Happy with all repairs. Will use again. Great service and follow up. Happy with all repairs. Will use again. Thanks

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DealerRater Feb 13, 2021

My service advisor Benny Marikta is a gem. He is always a gentleman and listens carefully to my descriptions of what my truck needs repaired. No matter how small or big my request. I am a perfectionist and my truck is always returned to me in as new condition. We had an ongoing problem with the radio and he handled my irritation in the most proffessional way. He was instrumental in suggesting when it was time to turn in my previous truck and helped me lease my new 2019 Ram Limited with all the goodies. Shall follow his lead again this ...

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DealerRater Feb 12, 2021

Hector always does a great job with costumer service and meeting the needs of my jeep. He is also very communicative and on time always

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DealerRater Feb 12, 2021

I was completely satisfied with the Service, and most importantly the $12,000.00 discount on my selected Vehicle, which allowed me to obtain Warranty

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DealerRater Feb 11, 2021

I bought my first truck from this dealership in December 2020. Walid assisted me throughout the process. Great customer service! No hard pressure sales tactics at all. I will definitely recommend him to my family and friends. Also, Payman has been been very helpful at the service department! He has been instrumental in getting a few issues taken care of for me. Thank you all for your great service!

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DealerRater Feb 11, 2021

The Russell Westbrook Jeep Chrysler and Ram Dealership which is located in the city of Van Nuys California is a very nice place to go.

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Google Feb 10, 2021

Amazing experience leasing out a new Grand Cherokee, everyone here is laid back and chill, Drew T. was super helpful and guided me through the whole process, will definitely be referring to others as well

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DealerRater Feb 10, 2021

I have a 2020 JEEP Grand Cherokee Trailhawk. Great people, good/fast service, very reliable and trustworthy people well. Would definitely lease another car from Russell Westbrook.

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